Senior Manager, Group Creative Director - Brand

Capital One
New York, New York
Jun 17, 2022
Jul 07, 2022
Full Time
NYC 299 Park Avenue (22957), United States of America, New York, New York

Senior Manager, Group Creative Director - Brand

Capital One Brand Creative is looking for an experienced Group Creative Director to help direct the strategy, development, innovation, execution, and production of creative assets across the consumer journey for their teams. You'll build partnerships across Brand and Capital One to enable your teams to develop and execute world-class, effective creative strategies for a range of print and digital channels, including email, web, direct mail, display, video, and social media. You'll use your deep industry knowledge to influence and shape the direction of breakthrough creative that drives results and makes the Capital One Brand easy to remember and easy to choose.

What you'll do

Enable creative leaders and teams to do their best work
  • Lead and inspire the team in the initial strategy development of insight-driven creative.
  • Review and approve new creative proposals. Work with Creative Directors and Project Managers to effectively scope and resource work, and lead team creative reviews.
  • Manage creative talent and leaders (Creative Directors, Art Directors, Graphic Designers and Copywriters) including a mix of full-time associates, contractors, and agencies.
  • Empower and inspire full-time associates through coaching and help them develop in their careers.
  • Build and maintain relationships with a network of partner groups (digital, operations, legal, etc.) to anticipate and proactively address obstacles and establish Brand Creative as a strategic thought partner.

Be an industry expert
  • Partner with and influence marketing and internal business leaders to understand consummate needs, positively influencing marketing strategy and the customer experience.
  • Use expert knowledge of advertising and marketing trends and translate business intent into creative strategies and executions that market products effectively.
  • Understand the intended audience; interpret market research and test results, and use findings to focus targeted marketing messages.

Take our work to the next level
  • Consistently evaluate the industry and beyond to ensure the delivery of leading edge, relevant and impactful brand elements and creative approaches.
  • Keep the creative team ahead of the curve and develop emerging creative talent and leaders.
  • Anticipate the future needs of the brand and proactively evolve our look and feel to meet the needs of our business partners and customers.
  • Open the door for new business and partnerships for both your team and the department using influence, subject matter expertise, and inspiring communication.

Who you are

You want to be an EVIDENCE-BASED MARKETER who...

  • Your curiosity is endless. There's always something else to learn.
  • You're flexible and not afraid of change-in fact you welcome the challenge.
  • You share your point of view, but seek out what might be missing and listen.
  • You have big ideas and know the best ones are driven by proof, persistence and patience.
  • You're a storyteller. You simplify the complex and compel your audience to act.
  • You know how to enjoy yourself. While fun isn't mandatory, it certainly seems to follow you.
  • You care-about the work, your team and the customers you serve.

  • You value authenticity over perfection. You lead with empathy, vulnerability and honesty.
  • You deeply invest in understanding the humans around you.
  • You say what needs to be said and work hard to find the right words.
  • You're an expert. You also know when you're not and need to find one.
  • You use all this - to make things happen, create amazing work and inspire others.

Basic Qualifications
  • Bachelor's degree or military experience
  • At least 5 years of experience leading creative teams

Preferred Qualifications
  • Creative portfolio that includes produced work for large, integrated marketing campaigns.
  • 7 or more years of experience as a Creative Director
  • 5 or more years of experience directly managing a creative team
  • Experience at a large in-house creative team
  • Experience working with a Fortune 100 brand

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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