EMPLOYMENT SERVICES SPECIALIST (BILINGUAL: ENGLISH/SPANISH)

Location
Arlington County, Virginia
Salary
$62,316.80 - $95,243.20 Annually
Posted
Jun 17, 2022
Closes
Jul 22, 2022
Ref
1083-22C-DHS-BL
Function
Management
Hours
Full Time
Position Information
With the vision to create a just and equitable community that is healthy, safe, economically secure, and free of systemic racism, the Arlington Employment Center (AEC) is seeking a bilingual Employment Services Specialist to join a diverse team of workforce development professionals serving underemployed and unemployed customers ranging from adolescent to mature worker.
The Arlington Employment Center (AEC) provides a comprehensive array of employment services to residents to enable them to remove barriers to employment, define and pursue career goals, obtain training, and secure appropriate employment. AEC serves as the comprehensive American Job Center serving Arlington County, and receives its funding through federal, state and local sources. The population served by the AEC is educationally, culturally and ethnically diverse and includes a percentage of individuals who are immigrants as well as those who may be most fluent in languages other than English.

This professional position provides clients with a range of employment services. The counseling and case management duties involve a variety of activities to help clients plan careers and locate/retain appropriate employment.

Specific duties include:

  • Assessing client's education skills and abilities and determining eligibility for participation in employment programs;
  • Instructing clients in employability and job search skills;
  • Using labor market information for the identification of appropriate educational/skills training options;
  • Assisting clients with resume development and preparation for employment interviews (via phone, in-person, and virtual);
  • Interacting with service partners such as the Virginia Employment Commission (VEC);
  • Participating in job fairs;
  • Assisting clients with development of realistic long and short term career objectives, and assessing progress toward these goals and addressing clients barriers to employment;
  • Providing information and referral to a range of vocational training and educational and employment programs; and,
  • Performing case documentation including maintaining case records in dual state and county databases.
The ideal candidate will have excellent technical and interpersonal skills and the willingness to do what is needed to serve the center's customers with a positive attitude that includes a focus on racial equity, access, inclusion, authenticity, and accountability. The ideal candidate will have excellent interpersonal skills, is a self-starter, a great multi-tasker, communicates well with individuals from all walks of life, and works well with high volumes of clients. Excellent technical skills in this position include being detailed oriented, possessing excellent digital literacy skills, and the ability to perform numerous administrative tasks.

Occasional work may be required for special events in the evening and on weekends. This position requires occasional travel to businesses, partner locations, job fairs and events throughout the metropolitan area. This position may also require staff to telework and manage all activities associated with serving customers through virtual conferencing and case management systems.

Arlington County DHS is committed to delivering client services in an effective, equitable, inclusive, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Selection Criteria
Minimum: Bachelor's degree in Psychology, Sociology, Human Services, Education or a related and some experience in recruitment, career counseling. and/or job development.

Bilingual: Proficient in speaking and understanding Spanish.

Substitution: Additional qualifying experience may substitute for the education requirement on a year-for-year basis.

Desirable: Preference may be given to candidates with demonstrated experience in one or more of the following areas:
  • Assessing the skills and abilities of individuals seeking workforce development services;
  • Employment case management experience which has included documentation to meet governmental requirements/regulations;
  • Working in a workforce development environment;
  • Using Microsoft Office;
  • Maintaining case files, documenting case notes, and working with multiple case management systems.
  • Experience in the State of Virginia Case Management System (VaCMS), Effort to Outcome (ETO) by Social Solutions, and the State of Virignia Workforce Connection (VaWC) by Geographic Solutions.

Special Requirements
An assessment of verbal Spanish proficiency would be required before a candidate can be appointed to this bilingual position (English/Spanish). The incumbent in this bilingual position would receive the language pay premium on all hours worked.

The applicant must possess, or obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability or willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must authorize Arlington County to obtain, or the applicant must provide, copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.

A pre-employment criminal records check will be conducted. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

Must complete pre-hire federal background check and State of Virginia Central Registry check.

Covid-19: Arlington County Government is committed to the health, safety and wellness for all staff. In support of that commitment, all current and newly hired employees are required to provide proof of Covid-19 vaccination. For those qualified employees with a disability or sincerely held religious belief which prohibits them from receiving a vaccine, you will be able to contact the Office of Human Rights to request a reasonable accommodation. Adherence to this policy is a condition of employment.

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