Program Manager, Safety and Performance Improvement
- Employer
- Washington Metropolitan Area Transit Authority
- Location
- MD
- Closing date
- Jun 27, 2022
View more
- Industry
- Delivery and Transportation
- Function
- Management, Program Manager
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
Minimum Qualifications:
Education
- Bachelor's Degree in Occupational Safety and Health, Transportation, or related field
- In lieu of Bachelor's Degree a high school diploma and four (4) years of relevant safety experience, in addition to the experience stated below will be considered
Experience
- A minimum of six (6) years of progressively responsible experience in transportation safety management, including incident investigation, to include at least two (2) years in a supervisory capacity, responsible for developing and executing initiatives to improve workplace safety.
Certification/Licensure
- Valid Driver's Permit
Preferred
- World Safety Organization (WSO): Certified Safety Specialist, Certified Safety Manager or equivalent
- CPR Certified
Medical Group:
Ability to satisfactorily complete the medical examination for this class.
Mission Essential Designation:
- In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.
ESSENTIAL FUNCTIONS
- Develops and manages safety performance improvement programs and initiatives, including performance behavior analysis programs to mitigate the occurrence of bus incidents, and employee and customer injuries.
- Conducts trend analyses to identify and track risks, in partnership with the Office of Transit Performance (PERF) and the Department of Safety (SAFE). Develops risk mitigation strategies and coordinates with cross-functional teams to implement.
- Develops effective safety communications, engaging all employees within the department, embedding a strong safety culture, and impacting enhanced safety oversight in all operating divisions and teams.
- Manages responses to safety audit reports and investigation findings from internal and external oversight entities by reviewing findings, meeting with managers to develop proposed Corrective Action Plans (CAPs), managing projects to complete the CAPs, ensuring CAPs are submitted, accepted, and closed. Facilitates timely responses to inquiries and effective implementation of safety recommendations from internal and external oversight entities.
- Makes recommendations for enhancements to bus operator training programs based on in-the-field observations and trend analyses to improve bus operator driving skills and subsequently reduce the occurrence of bus incidents and employee and customer injuries.
- Audits safety data, reviewing for consistency in bus accident preventability determinations, thoroughness in investigation documentation and confirming that disciplinary decisions are supported by the data. Manages the accident appeals board.
- Conducts daily review of incidents and accidents, serves in a support capacity when responding to major incidents and accidents to assist with fact finding to assist with identifying the root cause, follows up with management staff to ensure incidents and accidents are handled timely and in compliance with SAFE requirements, WMATA policy, and standard operating procedures. Proactively identifies trends in the root causes of incidents and accidents, address in partnership with management, and enforce compliance with established policies and procedures.
- Updates existing and develops new standard operating procedures related to safety, conducts change management activities to facilitate adoption of new and enhanced processes to strengthen internal controls and impact continuous improvement in the area of safety.
- Coordinates and facilitates various safety meetings with leadership, management, and frontline employees to reinforce safety requirements, arouse awareness to safety trends, discuss existing safety issues, and develop solutions to safety challenges.
- Manages staff dedicated to planning and executing safety programs and initiatives including development of clear success measures. Assesses the effectiveness of safety programs and adjusts program plans on an ongoing basis.
OTHER FUNCTIONS
- Liaises with corporate safety on hazard mitigation strategies, safety and investigation data integrity, Safety Measurement System (SMS) compliance. Identifies and addresses safety concerns and support thorough, timely, and well documented safety incident investigations as required per the Department of Safety's (SAFE) established SMS process.
The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in anyway the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
Evaluation Criteria
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
Evaluation criteria may include one or more of the following:
- Skills and/or behavioral assessment
- Personal interview
- Verification of education and experience (including certifications and licenses)
- Criminal Background Check (a criminal conviction is not an automatic bar to employment)
- Medical examination including a drug and alcohol screening (for safety sensitive positions)
- Review of a current motor vehicle report
Closing
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.
Company
The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.
Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.
Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.
Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.
We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.http://content.wmata.com/jobs/employment_opportunities.cfm
- Website
- http://www.wmata.com/
- Location
-
600 Fifth St. NW
Washington
DC
20001
US
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert