Principal Process Manager, Small Business Bank

Employer
Capital One
Location
McLean, Virginia
Posted
Jun 16, 2022
Closes
Jul 15, 2022
Ref
R146418
Function
Finance
Hours
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Principal Process Manager, Small Business Bank

Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.

As a Business Banking Principal Process Manager (Operations & Compliance Process) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to our Business Banking clients each and every time. The Process Manager Associate will play a key role in delivering processes that impact the company's bottom line. In this position, you will contribute immediately while strengthening your process management best practices.

General Responsibilities:
  • Responsible for the delivery of monitoring and transitioning the client to a new account.
  • Identifies possible operational risks to develop overall management of the account opening process.
  • Partner with other LOB's to drive execution around written policies and procedures.
  • Would assist in conducting periodic reviews to ensure that procedures are followed.
  • Position requires strong judgment, problem solving, job specific skills, communication and leadership.
  • Evaluates processes and procedures to validate that they comply with regulatory requirements
  • Collaborates with stakeholder to design new account opening processes


Basic Qualifications:
  • Bachelor's Degree
  • At least 2 years of process management experience
  • At least 1 year of experience in Compliance or Risk Management


Preferred Qualifications:
  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
  • 3+ years of experience in Compliance or Risk Management
  • 3+ years of experience in Process Management


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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