Business Analyst Iii

Location
Fairfax, Virginia
Salary
$72,752.58 - $121,254.64 Annually
Posted
Jun 11, 2022
Closes
Jul 02, 2022
Ref
22-01689
Hours
Full Time
Job Announcement

Fairfax County's Department of Housing and Community Development seeks a highly skilled individual who has extensive IT knowledge and experience in the coordination of other HUD, federal, state, local and private programs.

Provides technical support, expertise and advice to management and end user staff. Participates in the requirements gathering, design, development, and maintenance of web application, HCD applications and databases. Uses MS development suite, SQL Management Studio, SQL Developer and COTS programming Tool Set. Maintains detailed knowledge of agency business architecture and application software data models. Responds to production system emergencies and keeps abreast of information technology industry trends and direction for applicability to customer business architecture. Assists in detecting, analyzing, and resolving application-related problems; tracks changes made by the agency users and identifies changes that results in problems; analyzes trends; evaluates attainment of change management objectives. Evaluates new tools and methodologies for the agency’s business needs and proposes software or hardware improvements; troubleshoots problems regarding databases, applications, networks, and development tools. Plan and coordinate activities involving other divisions/ agencies and/or contractors. Interprets requirements and implements agency-specific information security policies and requirements to support the county's strategic technical security policy and programs. Other job-related duties as assigned.

Note: The salary offer for the position will be in the minimum to midpoint range ($72,752.58 to $97,003.71) of the advertised compensation range.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
Serves as lead software system administrator for interdepartmental or County-wide automated system;
Works closely with technical project leader to coordinate technical resources and directs functional design and implementation;
Interacts with representatives from other agencies on system-related issues and scheduling of system priorities;
Identifies and tests system enhancements;
Defines and maintains system administration documentation;
Organize and direct system user groups;
Monitors system performance and performs ongoing analysis to determine most efficient and effective means to operate the system;
Provides assistance to system users;
Develops conceptual approaches to satisfy user requirements;
Oversees user acceptance testing;
Evaluates new technology for applicability and enhanced effectiveness;
Develops strategic plans to ensure solutions comply with established standards;
Evaluates and prioritizes requests for new requirements, modifications, and enhancements to existing systems;
Establishes priorities and timetables for system-related projects;
May supervise other employees on a recurring or project basis;
Generates reports to meet special agency needs;
Acts as intermediary between users and technical staff to resolve problems;
Participates in developing user training manual;
Works closely with agency IT technical staff and/or serves as agency liaison with the
Department of Information Technology;
Develops and provides technical briefings for staff on new services and system components;
Provides technical support and training to users of installed software;
Attends training workshops, product demonstrations, conferences, technical briefings, and conventions;
Stays abreast of technology changes;
Provides assistance to other staff as needed;

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Considerable knowledge of interdepartmental and/or County-wide processes, procedures, and requirements with regard to such administrative functions as personnel, finance, and budgeting;
Considerable knowledge of the capabilities of information technology software, hardware, and network communication technology;
Considerable knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand-alone environments;
Considerable knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
Knowledge of effective project management methods, practices and techniques;
Knowledge of effective supervisory methods, practices, and techniques (required for some positions);
Ability to analyze and evaluate administrative processes and procedures for automation purposes;
Ability to conduct research into new information technology;
Ability to train employees in the use of hardware and software;
Ability to prepare user manuals;
Ability to translate technical terminology into terms understandable to management and employees;

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") a bachelor's degree in business, computer science or a field related to the department where the IT services are being used; plus four years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

PREFERRED QUALIFICATIONS:

  • Extensive technical skills are required.
  • Ability to perform multiple tasks simultaneously and work in a collaborative team environment.
  • Keen troubleshooting and problem-solving capabilities and experience with mission critical systems.
  • Must be flexible, intuitive, self-motivated, and demonstrate advanced interpersonal skills.
  • Must be results-driven and detail-oriented.
  • Experience with meeting customer business requirements and expectations through technical solutions.
  • Knowledge of the .NET Core framework, Data Analytics, Power BI, SQL Server and application development.
  • Must possess excellent customer service skills with the ability to interact in a friendly, service oriented and professional manner with internal and external customers.
  • Excellent written and verbal communication skills with the ability to explain complex technical concepts to non-technical users and staff.
  • Knowledge of the Yardi COTs software.

PHYSICAL REQUIREMENTS:
Work is generally sedentary in nature, however, incumbent may be required to do some walking, standing, bending, and carrying of items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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