Senior Associate, Sentry Security Supervisor

Capital One
McLean, Virginia
Jun 10, 2022
Jul 09, 2022
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Senior Associate, Sentry Security Supervisor

Reporting to a manager, a Sentry senior associate (SA) is part of the extended Sentry leadership team and provides support, guidance, training and accountability to those they supervise and counsel to their manager and the senior manager. SAs assists in the development and execution of Sentry processes and initiatives. This includes QA responsibilities for assigned Sentry processes and ongoing reviews of existing Sentry processes. SAs work under general supervision of their manager, with some latitude for initiative and independent judgment. This position works rotating shifts that may include weekends, holidays, evenings and overnight shifts. SAs also have on-call responsibilities.

  • Complete monthly quality assurance for assigned areas of responsibility
  • Coordinate the critical flow of information in emergency situations.
  • Enter, update, and retrieve information from a variety of security applications
  • Support ESS security professionals in the investigation of robberies
  • Maintain critical systems status spreadsheets during emergencies
  • Provide basic data entry and administration support as needed
  • Coordinate with project managers on new install and projects involving security monitoring, including testing of the system
  • Create job aids as needed for the team to support ongoing training
  • Perform audits in support of investigations and people management
  • Engage in regular communication with the security consulting team and other LOB associates
  • Supervise contract employees
  • Provides necessary training
  • The ability to function as an analyst when necessary.
  • Other administrative functions in support of Sentry

Basic Qualifications:
  • High School Diploma, GED or equivalent certification
  • At least 2 years of experience with Security Operations Center technology
  • At least 2 years of operational experience in a Security Operations Center
  • At least 2 years of experience with Microsoft Office or Google Suite

Preferred Qualifications :
  • Bachelor's degree or military experience
  • 2+ years of experience managing security operations center
  • 2+ years of experience with Security Operations technology
  • 1+ year of experience with emergency communication operations
  • 1+ year of experience with situational awareness tools (ex: NC4, VCC)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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