EL Bilingual Specialist Family Liaison-Division Wide (Spanish)

Alexandria, Virginia
Jun 09, 2022
Oct 19, 2022
Full Time
Job Description

The job of the EL Bilingual Specialist Family Liaison-Division Wide (Spanish) will focus on family engagement efforts specific to families division-wide whose home language is Spanish.

Responsibilities will include:
  1. Creating welcoming school environments for Spanish-speaking parents;
  2. Conducting outreach through a variety of communications to empower Spanish-speaking parents/guardians to be actively engaged in their child's education;
  3. Responding to Spanish Parent Information Phone Line;
  4. Connecting Spanish-speaking families to information, resources, and services available to their student/family across the school division (i.e. Student Services, Special Ed, TAG, etc.);
  5. Recording, translating, or responding to urgent messages as needed
  6. Working with administrators to address issues and concerns presented by Spanish-speaking parents/guardians.
  7. Supports Family Engagement in Schools, Community, and FACE sites (LINK)
  8. Serves as a Cultural broker and facilitator as needed

The position reports to the Family and Community Engagement Center (FACE) Manager.


Certificates & Licenses:
  • Valid Driver's License
  • Must be able to pass Language Proficiency Assessment

  • At least two years of professional experience working with community-based outreach programs, schools, and/or non-profits with increasing levels of responsibility.
  • Experience working with culturally diverse communities.

Key Competencies
  • Highly proficiency in Spanish (oral and written) is required.
  • Must have reliable transportation to travel to schools and community sites.
  • Ability to work both independently and collaboratively with other team members.
  • Understanding and sensitivity to diverse cultural, ethnic, and socio-economic backgrounds of families
  • Ability to determine and assess confidential material, and maintain confidentiality.
  • Excellent time management, customer service skills, and people skills.
  • Ability to work a flexible schedule, including evening and weekend availability.
  • Ability to work in a high-paced work environment and use good judgment.
  • Passionate and committed to the mission of FACE Center and ACPS.
  • Ability to use Microsoft products, smartphones, and social media.
  • Commitment to family engagement best practices
  • Willingness to continue to engage in research and information to continue personal family engagement professional growth

Essential Functions

Create a welcoming school environment:
  • Establish trusting relationships and serve as a point of contact for families.
  • Serves as a contact person to facilitate "welcome to ACPS" orientations to new families
  • Assist families in efforts to navigate the school system.
  • Serve as a positive, caring advocate for families
  • Work closely with other school staff to support the coordination of services for students and families, including School Support Team members, English Language Learner (ELL) department staff, special education staff, teachers, and administrators.
  • Provide information on services available to eligible students and families and encourage participation, as appropriate.
  • Provide community referrals to families as needed.
  • Provide families with information about the ACPS volunteer process, and opportunities and assist them with the online applications as needed.
  • Work with bilingual parents/guardians and staff to ensure the use of Language Line as needed and necessary interpreter services that are available at parent-teacher conferences, school meetings/activities, and as requested.
  • Ensures multilingual signs, bulletin boards, and other displays visible at the school entrance and/or lobby to welcome families and provide information.
  • Attend and support the facilitation of FACE training and meetings.

Conduct outreach to empower parents/guardians to be actively engaged in their children's education:
  • Review, as needed, outreach materials for distribution in the Spanish language to parents/guardians (i.e. flyers about upcoming activities, school calendar of events, available school/community resources, etc.).
  • Develop ongoing relationships with community-based and local faith-based organizations to provide school information.
  • Assist robocalls to share important information with families in the languages they speak.
  • Through various methods, survey parents/guardians on welcoming environment, parent involvement opportunities, and perceived access to information/resources.
  • Stay abreast of information resources and support available to families and share with parents/guardians ways to support their children's learning at home.
  • Create methods for parent contact data that will be able to be reflected on and analyzed as needed.
  • Attend PTA and parent support meetings and other relevant meetings within the community as needed.

Organize family involvement events/activities:
  • Assist with logistics, facilitation, and support school-based Parent Liaisons, Family Engagement Coordinator during FACE-sponsored and other monthly events or activities to support family engagement in schools (i.e., navigating the school system, parent coffees, preparing for parent-teacher conferences, bullying prevention, mental health support, and supporting literacy at home, etc.)
  • Work with Parent Teacher Associations (PTA), Family Engagement Action Teams, and other Community and Family Advocacy groups

Work with the FACE Team to address parent/guardian issues and concerns in schools/Community:
  • Work with FACE Manager and other team members/school staff, as needed, to address and resolve specific parent/guardian concerns.
  • Assist Family Engagement Coordinator and school administrators in the development or revision of strategies to facilitate school-family collaboration. (Family Engagement Plans, Blueprints)
  • Work with the school's leadership team and the Family Engagement Coordinator to develop an appropriate involvement component of their school's plan.
  • Attend appropriate training and meetings as requested
  • Performs other related duties as assigned to ensure efficient and effective functioning of the work unit.

  • Criminal Justice Fingerprint/Background Clearance
  • Tuberculosis Skin Test

Public Health Compliance
  • Proof of COVID vaccination. Exemptions for religious/medical will be reviewed.
  • Must follow safety and health protocols.


Primary Location:
Central Office
Salary Range:
$47,174.40 - $51,995.60 / Support SUP-23
Shift Type:

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