Sr. Coordinator, Commercial Card Web Leads (Hybrid)

Capital One
Plano, Texas
Jun 09, 2022
Jul 08, 2022
Full Time
Locations: TX - Plano, United States of America, Plano, Texas

Sr. Coordinator, Commercial Card Web Leads (Hybrid)

Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One's Commercial Card group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs.

As a Commercial Card Sr. Coordinator on the outbound prospecting team, you will play a key role in providing support to our Commercial Card Sales Managers across the country. The Sr. Coordinator will be responsible for processing the inbound website leads primarily through phone and email channels and setting up new meetings for field sales associates.

The ideal candidate will be able to work in a fast-paced environment with changing priorities, have strong communication skills, and be able to drive a conversation with a prospect to ultimately book the meeting. This person must be process focused and to work autonomously. This individual must also have strong written and verbal communication skills for over-the-phone and email communication.

  • Outbound calling to follow up on inbound leads from the Commercial Card website
  • Data collection and entry
  • Engage with prospects and sales managers at multiple levels, internally and externally, through strong communication skills (written and verbal)
  • Demonstrate competency in teamwork, self-prioritization, results focus, and business judgment
  • Follow provided procedures and scripting to ensure we are accurate and compliant with our communications
  • Assist with various administrative tasks associated with Outbound Prospecting team, as needed

Basic Qualifications:
  • High school diploma, GED, or equivalent certification

Preferred Qualifications:
  • Bachelor's Degree or military experience
  • At least 1 year of customer service or business sales experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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