Director, Transportation Logistics

Washington D.C.
Commensurate with experience
Jun 03, 2022
Jul 08, 2022
Full Time

The Director, Transportation Logistics is responsible for overseeing transportation operations and logistics for Facilities Planning, Construction and Management. The position provides leadership and supervision for all activities related to transportation operations and optimization of logistical services across the university to align FPCM’s strategy with our customer’s experience/expectations. This position reports to the Associate Vice President of Facilities Planning, Construction and Management (AVP FPCM ). 
Key Functions of the Position include: 
● Demonstrates team leadership and manages the operations of all transportation related operations, including working with AVP FPCM to develop strategies, goals, maintain policies and procedures, and assesses systems and services on an ongoing basis, to identify potential operational optimization. 
● Responsible for managing the University shuttle contract and ensures contractor performance standards are met in line with contracts. 
● Responsible for managing the 4Ride “safe ride” service for students including management of operational and staffing requirements. 
● Responsible for management of the University fleet operations in compliance with all University policies and procedures (e.g., permit and licensing, insurance, vehicle inspections) and ensuring the vehicles are in good repair and operation. Works with the GW Procurement to develop strategic sourcing agreements for fleet-related matters (e.g., fueling, inspections, and maintenance). 
● Responsible for event setup for university managed venues. 
● Responsible for relocation (moving and hauling) services to include Master Service Agreements and operational logistics. 
● Responsible for waste management services, union agreement(s), equipment, and operational logistics. 
● Responsible for management and updating of fleet management plans with each University user group (e.g. Public Safety, Athletics, facilities maintenance) and implementation of management plans to include vehicle acquisition; assignment; and disposition. Reviews new fleet purchase requests and makes recommendations to AVP FPCM for purchase or shared fleet use, and collaborates with GW Procurement for approved purchases. Oversees and/or coordinates vehicle assignments and rentals to University departments and organizations. Ensures departments and organizations operate vehicles in accordance with department policies and procedures. Investigates complaints regarding drivers; services; policies and procedures, working to ensure appropriate resolution and follow-up. 
● Manages special projects and initiatives in areas of responsibility. 
● Engages in open communications and maintains good working relationships with contractors so that service and other issues are addressed and resolved in a timely manner. Ensures stakeholders are kept abreast of any/all developments. 
● Overall budget responsibility for the areas of responsibility while ensuring operations meet or exceed service level expectations. 
● Ensures that services are delivered in a quality fashion and in a manner that prioritizes customer service; 
● Develops and monitors service metrics to ensure service standards are being met; 
● Conducts regular assessments of service delivery for areas of responsibility and provides recommendations for changes and other improvements within the context of resource constraints; 
● Participates in ongoing professional development opportunities; and 
● Cultivates, builds and fosters a service-centric team dynamic and philosophy 
● Provides coaching, mentoring and professional development opportunities to team to include goal setting and performance management. 
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as deemed necessary. 
In the heart of the nation’s capital with additional programs in Virginia, the George Washington University (GW) was created by an Act of Congress in 1821. Today, GW is the largest institution of higher education in the District of Columbia. The University offers comprehensive programs of undergraduate and graduate liberal arts study, as well as degree programs in medicine, public health, law, engineering, education, business and international affairs. Each year, GW enrolls a diverse population of undergraduate, graduate and professional students. As one of the largest private employers in the District of Columbia, the University seeks employees who support the teaching, research, and public service mission of the University.

Minimum Qualifications:  Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 8 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 6 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications:

 This position requires an individual with the following characteristics: 
● Commitment to GW’s values; 
● Intellectual, professional and a person of integrity; 
● Honest, with the highest ethical standards; 
● Passionate, collaborative, strategic, and smart with a hands-on, roll-up-the-sleeves orientation; 
● Ability to work independently. Self-starter; hard worker. Takes initiative; very high energy; 
● Personally accountable. Assumes ownership, control and accountability for all areas of responsibility and commitments made to others; 
● Sincere, open, and direct communicator. Puts organizational interests above self- interests and is comfortable expressing candid opinions; 
● Highest levels of responsiveness; 
● Combination of strong intellect that is combined with a practical and realistic common sense understanding of how to get things done; 
● Ability to demonstrate initiative, a strong desire to succeed and exert the extraordinary effort often required; 
● Ability to work in a fast-paced, high growth, entrepreneurial environment; 
● Ability to work with faculty and staff in a respectful way; 
● Establish trust and credibility with institutional leadership and across the University; 
● Seeks “win-win” solutions to help foster continued integration and collaboration; 
● Flexible and receptive to change; and 
● A positive “can-do” attitude. 
● Sensitivity for and understanding of academic disciplines and issues; 
● Ability to work with faculty, staff, and professionals in multiple settings and locations and to promote diversity in the workplace; 
● Appreciation for the data that will be required to make meaningful management decisions; 
● Comfort with loose, matrix organizational structures; and 
● Recognition that being effective and results oriented is paramount.

Apply to:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.


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