Arlington County, Virginia
$78,104.00 - $119,350.40 Annually
Jun 03, 2022
Jun 24, 2022
Program Manager
Full Time
Position Information

The Department of Human Services (DHS) is seeking an Infant Service Coordinator to support the Parent/Infant Education (PIE) Program and lead a team of program Service Coordinators in the Public Health Division of DHS. Service Coordinators are responsible for planning, coordinating, and delivering services to infants and toddlers (newborn - 3 years) with diagnosed disabilities; including atypical development or delays in the areas of motor, speech and/or cognitive, adaptive, social, or emotional development.

This position provides service coordination activities aligned with Federal and State Part C regulations under the Individuals with Disabilities Education Act (IDEA). All services provided are also in compliance with the Infant and Toddler Connection of the Virginia Practice Manual. This position also maintains a caseload of families and makes home visits to complete intakes, assessments, and other meetings. All services to families are provided in the home and community, with some services provided virtually

For more information on the PIE program click here

Specific duties include:
  • Providing daily oversight, technical expertise, documentation review, and guidance to Service Coordinator team;
  • Coordinating and assigning new clients to Service Coordinators, including training, and onboarding new Service Coordinators;
  • Assisting program supervisor in compiling monthly and quarterly data reports;
  • Providing feedback to program supervisor for Service Coordinator performance appraisals;
  • Completing comprehensive intake interviews with families referred to the PIE program;
  • Completing developmental screenings;
  • Providing families with information on procedural safeguards and rights relative to federal and state requirements;
  • Identifying and coordinating community resources and services for the child and family to receive maximum benefits from early intervention services;
  • Scheduling and facilitating the development and implementation of the Individualized Family Services Plan (IFSP); and
  • Completing necessary paperwork for admission and discharge, maintaining detailed documentation of all activities, coordinating with multiple therapy providers, and scheduling developmental assessments.
The Ideal candidate will possess;

  • Knowledge of infant and child development skills and techniques;
  • Reading comprehension to read technical materials;
  • Writing skills to compose narrative reports;
  • Interpersonal skills to explain rules and procedures clearly and organizational skills; and
  • Problem solving skills to apply standard procedures to clearly defined problems.

DHS - Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Selection Criteria


  • Considerable experience working with children with developmental delays and/or the PIE program; and
  • Master's degree in Special Education, Child Development, Nursing, Social Work, or related field.

Substitution: A Bachelor's degree in the fields listed above or a directly related field plus considerable experience working with young children with special needs or at risk for developmental delay may substitute for the Master's degree.

Desirable: Preference may be given to candidates with experience in one or more of the following:
  • Part C of the Individuals with Disabilities Education Act (IDEA);
  • Interpreting the results of developmental assessments;
  • Working with families with children with disabilities or developmental delays; and/or
  • Bilingual proficiency in English/Spanish.

Special Requirements

  • Must possess or obtain Part C Early Intervention Case Manager Certification within 6 weeks of hire.
  • Must complete a State of Virginia Central Registry Check.
  • The employee is required to use their personal or a county vehicle to travel to family homes and public centers in Arlington. The employee will receive mileage reimbursement.
  • Must possess, or obtain by the time of appointment, a valid driver license. The applicant must authorize Arlington County to obtain, or they must provide a copy of their official driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.
  • A pre-employment criminal records check will be conducted, which may include the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.
  • Qualifying volunteer experience must be documented to include organization name, start date, and end date, as well as number of hours worked per week.

Covid-19 Vaccination: Arlington County Government is committed to the health, safety, and wellness for all staff. In support of that commitment, all current and newly hired employees are required to provide proof of Covid-19 vaccination. For those qualified employees with a disability or sincerely held religious belief which prohibits them from receiving a vaccine, you will be able to contact the Office of Human Rights to request a reasonable accommodation. Adherence to this policy is a condition of employment.

Similar jobs