Senior Associate, Web and Digital Strategist

Capital One
Vienna, Virginia
May 31, 2022
Jun 30, 2022
Full Time
Towers Crescent 2 (12067), United States of America, Vienna, Virginia

Senior Associate, Web and Digital Strategist

You dream of delivering well-designed and intuitive digital products. You enjoy evaluating new technologies to enhance digital experiences. You are deeply knowledgeable about how to best connect with your audience, delivering the right message at the right time. And you're looking for a new role where you can use your talents to be part of something bigger - to help others.

As a Web and Digital Platform Strategist on our Talent Marketing team, you'll help shape the future of our Careers websites and digital candidate experience. You'll help position Capital One as an employer of choice and help candidates understand #LifeatCapitalOne. Through engaging content and experiences, you'll entice prospective candidates to consider a career with us, help them engage and navigate the expansive offerings of our Careers website and blog.. And that's just today, you'll also shape the evolution of our digital strategy as we aim to be at the forefront of meeting candidates where they are through innovative products, platforms and channels.

In this role, you'll leverage Human Centered Design thinking to:
  • Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative website enhancements
  • Partner with our analysts and use google analytics to leverage research and insights to driving decision making
  • Obsess over UX/UI patterns and seek to create world class experiences
  • Showcase what #LifeAtCapitalOne is all across our digital channels
  • Deeply understand the candidate journey and key audience segments' site experience, helping candidates navigate through their journey.

And apply your Project Planning and Vendor Relations skills to
  • Liasoning between our digital vendors and internal stakeholders to plan end-to-end digital projects
  • Partner with internal business partners to understand hiring needs and candidate motivators, and balance delivery of content to meet both business and user needs.
  • Develop and maintain content requirements, page types, templates for new digital content, and adhere to web accessibility standards
  • Become deeply ingrained in our Digital Campaigns and deliver on the thematics, leveraging your deep understanding of our Website platforms and integrated systems
  • Learn our back end blog platform and find opportunities for enhancements and SEO
  • Inform recommendations for future enhancements and roadmapping, including Mobile/desktop experience, speed, organization of information
  • Audit and assess current state web content ecosystem, identifying strengths, weaknesses, gaps, inconsistencies, and opportunities. Develop short and long-term strategies to mitigate based on planned and/or new projects.

You'll love your job the most if you:
  • Have a positive yet practical attitude - if we called your colleagues, they'd gush over how much they love working with you
  • Data and insights drive your decision making. Understanding what makes people tick is a catalyst for driving them to take action.
  • Work quickly without compromising quality, knowing that iteration and testing are just part of creating exceptional experiences
  • Take initiative, aren't afraid to fail, ask thoughtful questions, and constantly seek better ways of working and communicating

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 2 years of experience in digital marketing

Preferred Qualifications:
  • At least 1 year ofexperience in financial services or other highly regulated industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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