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Assistant Housekeeping Manager

Employer
Four Seasons
Location
Baltimore, MD
Closing date
May 29, 2022
SOPHISTICATED URBAN RETREAT ON THE WATERFRONTOur modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.BASIC PURPOSEManages shifts of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting brand standards.ESSENTIAL FUNCTIONSManages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant's daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room and coaches the employee on how to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets. Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.Works harmoniously and professionally with co-workers and supervisors.OTHER FUNCTIONSAssists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Attendant. Assists other departments as needed.KNOWLEDGE AND SKILLSEDUCATIONCollege degree in hospitality or other related field preferred; high school diploma or equivalent required.SKILLSExcellent verbal and written English communication skills required.Prior luxury hotel experience in the rooms division strongly preferredFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

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