FT Customer Care Associate (Work From Home)
- Employer
- OSEA
- Location
- Greenbelt, MD
- Posted
- May 23, 2022
- Closes
- May 29, 2022
- Ref
- 537004817
- Function
- Accountant, IT
- Industry
- Other
- Career Level
- Experienced (Non-Manager)
- Hours
- Full Time
[Customer Service / Remote] - Anywhere in US / Competitive Pay - As a Customer Care Associate you'll: Follow communication procedures, guidelines and policies with potential and current customers via phone, chat, text, email or social media; Acknowledge, identify and assess customers' needs to determine the most effective and expeditious way to answer any inquiry and exceed customer expectations; Answer specific product questions and provide recommendations based on customer requests and needs; Document all pertinent information of customer interactions, transactions, feedback and issues to track quality assessments Hiring Fast >>