Customer Support Specialist (Work From Home)

Employer
Roadie
Location
Lexington Park, MD
Posted
May 20, 2022
Closes
Jun 04, 2022
Ref
537230158
Industry
Other
Hours
Full Time
[Customer Service / Remote] - Anywhere in US / Competitive pay / Great health benefits / 401k with company match / Generous PTO / Technology provided / Monthly WFH stipend / 4-day workweek - As a Customer Support Specialist you'll: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members; Address all customer concerns politely, using active listening skills to understand and confirm the information; Proactively monitor in-progress deliveries and take corrective action when necessary; Effectively use Zendesk and other internal tools to accurately log interactions and solve issues Hiring Fast >>