Job Responsibilities The Customer Service Representative responds to customer inquiries, assists with parts and install process, and scheduling. * Serve as a the first point of contact with customers and handling inquiries. * Perform daily back office duties including; billing, permits, and back office duties. * May include other miscellaneous tasks including but not limited to customer inquiries, assisting with the parts and install process, scheduling. * Other various tasks using Microsoft Word and Excel. Job Requirements * High School diploma; computer experience including Microsoft Word and Excel. * General office duties; computer skills; customer service skills. In Return We Offer: * Competitive pay * Friendly, team oriented, and rewarding work environment * Excellent benefits including generous medical, vision, dental and life & disability insurance * 401(k) plan with a company match * Paid Time Off - Time to recharge! * Career development and advancement opportunities * Company Paid Training * Two Employer Paid HomeServe Home Warranty Plans for Homeowners * Stock Purchase Plan - Company matches 1 share for every share purchased. Cropp is an Equal Opportunity Employer