Supv NBE-BE Dir for Consumer Compliance Policy- NB-570-7

Washington, D.C
May 27, 2022
Jun 04, 2022
IT, QA Engineer
Full Time

As a Director for Consumer Compliance Policy, you will:
  • Advise the Compliance Risk Policy (CRP) Deputy Comptroller (DC) on consumer compliance issues; direct work teams responsible for identifying emerging risks and developing bank supervision policy in the areas of consumer protection such as Service members Civil Relief, Flood Disaster Protection, Military Lending, Truth in Lending, Truth in Savings, Electronic Funds Transfers, Fair Credit Reporting, Real Estate Settlement Procedures, Gramm-Leach-Bliley (privacy), and Fair Debt Collection Practices.
  • Lead the creation of the OCC's policies related to consumer compliance risks, including their view and understanding of supervisory activities and findings, and identification of policy issues regarding consumer compliance issues, requiring knowledge of related areas, including Community - Reinvestment Act, fair lending and unfair or deceptive acts or practices.
  • Lead the development or modification of Consumer Compliance guidance, handbooks and interpretive materials for compliance supervision bank examinations, as necessary for assuring appropriate implementation of changes in consumer protection rules.
  • Coordinate with other regulatory agencies and lead interagency initiatives to provide consistent, appropriate and timely policy and guidance that enables banks to adapt to the complex regulatory and business landscape affecting consumer protection.
  • Provide expert guidance to managers and supervisors in the Committee on Bank Supervision (CBS) units regarding consumer compliance policy interpretations.
  • Lead, motivate, and develop a staff of employees to provide administrative and technical direction necessary for accomplishing the work of the unit. Direct assign, and prioritize the work of subordinate staff.


Conditions of Employment

  • To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement.
  • Complete a one-year trial period (unless already completed).
  • Complete a background investigation (unless already completed).
  • Sign a statement that you are voluntarily leaving the competitive service for a position in the excepted service, if applicable.
  • Travel overnight or locally.
  • Obtain and use a Government-issued charge card for business-related travel.
  • File an Executive Branch Confidential Financial Disclosure Report (OGE 450) and an OCC Financial Disclosure Form.
  • Complete a financial disclosure review and resolve any ethics issues.
  • Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities.


You must meet the following requirements within 30 calendar days after the closing date of this announcement:

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-VI band level. Examples of specialized experience for this position include:
  • Experience leading audits, reviews or examinations in areas related to consumer compliance, such as (Servicemembers Civil Relief, Flood Disaster Protection, Military Lending, Truth in Lending, Truth in Savings, Electronic Funds Transfers, Fair Credit Reporting, Real Estate Settlement Procedures...etc.); AND
  • Experience developing new or revising existing consumer compliance regulations, policies or guidance for a financial regulator or financial institution to address risk.

The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

To receive any credit for your work experience, please indicate dates of employment by month/year, and indicate the number of hours worked per week, on your resume.


Education cannot be used to qualify for this position.

Additional information

  • This position is excluded from the bargaining unit.
  • If you are a current OCC employee who previously received a waiver determination permitting you to retain bank securities due to extenuating circumstances, please note that this determination may be rescinded if the nature of your duties changes. We strongly suggest that you discuss the potential implications of any change in duties on a prior securities determination with your ethics official.
  • We may select from this announcement or any other source to fill one or more vacancies.
  • The candidate selected for this position may be credited with directly-related non-Federal experience for annual leave purposes if eligible and considered appropriate.
  • If you are chosen for an interview, you may be asked to supply a writing sample for further evaluation.
  • This is an Excepted Service position under Schedule B, 213.3205(a)
  • Salary range includes 23.31% geographical pay for Washington, DC.
  • Total pay cannot exceed applicable pay cap, which is $281,400 for 2022.
  • Click all links in this vacancy announcement to view additional information and instructions.
  • Please refer to "Conditions of Employment."
  • Click "Print" to review the entire announcement before applying.
  • This position security clearance is Public Trust - Background Investigation