PRINCIPAL USER EXPERIENCE DESIGNER
PRINCIPAL USER EXPERIENCE DESIGNER
NATURE OF WORK
This is advanced professional and technical work designing and building responsive and accessible web applications supporting the Senate. Work includes extensive business process analysis, user research, front-end design and development to meet business and user needs. The incumbent must define and implement strategic user experience and business analysis approaches, obtain stakeholder buy-in, and lead front-end design and development of solutions. Work in this classification is distinguished from the Senior User Experience Designer by the scope, complexity and criticality of assignments, level of expertise, and project management responsibilities. Work is performed under the general direction of a Manager.
EXAMPLES OF WORK
(This list is not absolute or restrictive, but indicates approximate duties and responsibilities which may be redefined pursuant to operational needs.)
● Leads the user-centered research and usability testing efforts of web applications; documents, summarizes, and presents findings with recommendations for product and/or business process changes; advocates for user experience best practices.
● Leads the development and testing of custom front-end code to ensure cross-browser compatibility, responsiveness, functionality with assistive technology, and compliance with Section 508 of the Rehabilitation Act of 1973 and most recent Web Content Accessibility Guidelines (WCAG) recommendations.
● Leads business requirements gathering, coaches product owners and customer advisory groups, and acts as a proxy product owner; plans and facilitates product discovery meetings; researches business processes.
● Leads the design of technical solutions of web applications to meet business and user needs across the Senate; creates prototypes and documents specifications.
● Creates and maintains the in-application help, instructions and release announcements to the Senate Community following Plain Language Writing Act of 2010 standards.
● Determines the user interface, information architecture, and design process standards, approaches, and practices used across Senate web applications.
● Mentors others across the Chief Information Officer (CIO) organization on user experience and team processes and strategic approaches; provides feedback and guidance on design, development and usability efforts of web application.
● Determines visual/brand identity for applications; creates color schemes, style guides, and visual elements for applications, e.g., logos, icons, information graphics.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work requires sitting and operating a computer for extended periods, with occasional standing, climbing, pulling and safely lifting up to 25 pounds.
Work requires a Bachelor’s degree in Human Factors, Interface design or a related field, and eight to ten years of experience in designing and developing responsive, compliant, and accessible solutions; or any equivalent combination of education and experience that provides the following knowledge, abilities and skills:
● Knowledge of user-centered design methods, usability testing, information architecture, interaction design, and accessibility best practices.
● Knowledge of Section 508 of the Rehabilitation Act of 1973 standards.
● Knowledge of Plain Language Writing Act of 2010 standards.
● Knowledge of front-end web development best practices including: responsive and mobile-first design approaches.
● Knowledge of Agile methodology and development best practices.
● Knowledge of, or ability to learn, Senate rules and regulations.
● Ability to develop custom front-end code and style sheets which are cross-browser compatible (functional on all Senate-supported web browsers), responsive (adapts to different device screen sizes), and accessible for people with disabilities (compliant with Section 508 standards, and functional for those using mouse-less navigation, screen readers, and other assistive technologies).
● Ability to implement and customize front-end frameworks.
● Ability to determine the appropriate technical solutions to meet business and user needs.
● Ability to design and prototype solutions using wireframing tools.
● Ability to plan and facilitate product meetings/workshops, user research activities, and usability tests.
● Ability to determine possible product and/or business process changes based on business analysis, user research and usability test findings.
● Ability to summarize and present user research, usability test findings, and recommended product and/or business changes to business owners/customers, technical team, and other stakeholders.
● Ability to present solutions to business owners and customers and other stakeholders for review and feedback.
● Ability to obtain buy-in on solutions from business owners/customers, technical team and other stakeholders.
● Ability to create and maintain requirements analysis and design documents.
● Ability to write for the web using plain language and technical writing best practices.
● Ability to establish and maintain effective working relationships with Senate staff.
● Ability to collaborate with a team to define project scope, team processes, technical solutions, and prioritize work with competing priorities.
● Ability to communicate effectively orally and in writing.
LICENSES, CERTIFICATION AND OTHER REQUIREMENTS
Ability to obtain and maintain a security clearance.
Apply at: https://sen.gov/1RPR