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Assistant Superintendent Transit Field Ops

Employer
Washington Metropolitan Area Transit Authority
Location
MD
Closing date
Jun 1, 2022

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Industry
Delivery and Transportation
Function
Other
Hours
Full Time
Career Level
Experienced (Non-Manager)
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Job Details

Minimum Qualifications:

Education
  • Graduation from high school or possession of a high school equivalency certificate (GED).

Experience
  • A minimum of six (6) years as a bus or fleet operations administrator responsible for planning, coordinating or supporting major bus/fleet operations functions.

Certification/Licensure
  • Commercial Driver's License (CDL)

Preferred
  • Graduation from an accredited college or university with a Bachelor's degree in Transportation, Business Administration.

Medical Group:

Ability to complete satisfactorily the medical examination for this job. The employee must be able to perform the essential functions of this job either with or without reasonable accommodations.

Mission Essential Designation:
  • In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Job Summary:

The Assistant Superintendent, Transit Field Operations is responsible for managing the safe, day-to-day delivery of bus service and field operations for the Metrobus system. The incumbent resolves operational problems which may cause delays in service; monitors the completion of daily tasks of subordinates and responds to emergency situations or activities. The incumbent coordinates field activities with the jurisdictional departments of Public Works and Police regarding special events, demonstrations, or any activity that might affect the Authority's delivery of public transit services in the Washington Metropolitan Area.

Essential Functions:
  • Assists in the overall day-to-day management of bus transit field operations by monitoring bus service, ensuring effective and consistent operating practices; developing and monitoring schedules; and participating in work plan development and staff assignments. Monitors service and drivers throughout the day; adjusts shifts and staffing as necessary, and ensures driver adherence to department and federal rules. Coordinates responses to and/or addresses passenger service complaints and emergencies. Collects, compiles and analyzes data, and prepares accident and on-time performance reports.
  • Reviews various reports completed by supervisors, including accidents, incidents, citations and memos to ensure neatness, legibility, and timely preparation for submission.
  • Manages subordinate supervisory staff in accordance with department established priorities and expectations. Conducts staff meetings to provide information to subordinates regarding operational changes and requirements.
  • Participates in the selection of staff, establishes and reviews employee performance standards and conducts performance evaluations with supervisory staff. Develops performance improvement plans and administers disciplinary actions when appropriate. Conducts investigations and participates in grievance hearings.
  • Provides program, policy, and procedure review training related to transportation functions including, but not limited to: Standard Operating Procedures (SOP) protocols, critical thinking and decision-making, supervisor refresher training, and drug and alcohol compliance.

Other Functions:
  • Serves as liaison between Department of Bus Services (BUSV) and Rail Operations Control Center (ROCC) during emergency situations to implement strategies to mitigate transit service disruptions. Partners with local jurisdictions and internal business partners to establish bus bridges and selected detours and route changes when required.
  • Assists in developing, interpreting and enforcing both Metrobus Transit Field and Bus Operations Communication Center (BOCC) operations' practices/procedures, policies, programs and regulations related to Authority safety policies, programs and regulations applicable to.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

Company

The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.http://content.wmata.com/jobs/employment_opportunities.cfm

 

 

Company info
Website
Location
600 Fifth St. NW
 Washington
DC
20001
US
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