Responsibilities: Ensure proper procedures are followed to introduce changes and fixes into the operating environment to ensure the lowest possible error rate. Proactively monitors software maintenance levels to ensure optimization and corrective fixes are applied. Develops, updates, and maintains operations manuals, inventories, and written procedures relative to installing, maintaining, and using Operating Systems and subsystems software. Provide technical assistant to all customers; Operations, Help Desk, and Application Programming areas to leverage technology and resolve problems. Develops and executes formal test plans to ensure the delivery of quality applications. Participates in test planning, writing test cases/scripts, test case automation and test execution. Testing may include application, network, system, and user acceptance testing. Day to day administration of Operating Systems and Subsystems software to ensure peak efficiency and reliability. Superior troubleshooting capabilities to diagnose and resolve problem. Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement. Requirements: Typically, 5+ years of related work experience in QC/QA. Must have a strong background in software engineering, testing, and automation to drive the overall planning, execution, tracking, and delivery of projects within the organization. Solid understanding of IT systems (Multi-Tier) and SDLC Experience writing and executing test scenarios, test cases, and test automation. Automated testing experience preferred. Defect tracking/resolution experience Excellent verbal/written communication & customer service skills 3-5 years' experience with Healthcare Applications and Processes 3-5 years of experience w/ JMeter (Java) as a primary testing tool o Strong correlation and parameterization skills 3-5 years' experience with Java (Eclipse) 3-5 years' experience testing Webservices / Microservices / API Experience with Selenium Webdriver (Java) Experience with SQL query writing skills and ability to create conditions to extract the data.