At a glance:Are you an accomplished technical leader skilled in guiding a team of Sales Engineers through Federal pre-sales activities? Can you collaborate with teams across the organization during product development, sales and training to ensure processes and products support the achievement of sales objectives? Do you desire an influential role in guiding the progress of a technology leader? Our company: At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations. Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com. Highlights: As the Federal Director of Pre-Sales Engineering, you ensure client satisfaction by leading a team of cross-functional Sales Engineers that work closely with Sales Managers and Account Executives. You empower client businesses by guiding your team to provide accurate technical pre-sales activities, including technical presentations, client requirement gathering, pre-sales designs, capital requirements and identifying strategic and field opportunities. You recruit, train and manage pre-sale technical support for the Spectrum Enterprise Federal Sales team. You combine your experience and knowledge of service provider solutions to successfully meet the demands of enterprise markets for service and connectivity. You engage with Research and Development, Product and network organizations during product development, sales, operations and training to ensure processes and products support the achievement of sales objectives. You thrive managing your teams in an office environment and travel as needed to achieve company goals. You report to the Vice President of Federal Sales for goals and guidance. Position benefits: Competitive salary with a long-term incentive plan. 100% company match 401(k) up to 6%. Pretax childcare spending account. Paid holidays, vacation days, personal days and sick days. Employee discount on spectrum services where available. What you will do: Be the empowering leader for the Sales Engineering team through active and consistent support of all efforts to simplify and enhance the client experience. Ensure client satisfaction by planning and directing the daily management of the Federal Sales Engineering team workflows with full accountability for company-wide strategies and goals. Monitor team leadership to ensure successful operations of their assigned regions and are partnering with sales teams to provide product solutions to meet client needs. Achieve revenue and strategic goals by coordinating Federal Pre-Sales Engineering resources in support of account activities. Promote a scalable Federal team by managing the hiring, training, developing and performance evaluations. Consistently assess and develop Federal Sales Engineering team members by evaluating skill levels, coordinating and delivering training activities and developing internal and external certification expectations. Successfully complete complex and strategic initiatives by directing a team of Sales Engineering Managers through implementation, planning, solution preparation and measurement. Review Federal Sales Engineering design solutions to adhere to company-published standards, while driving to low-cost, high-quality solutions. Enforce all department and company policies and practices to ensure sale, operations and engineering process integrity. Coordinate and champion research and product roadmaps to develop and drive new additional revenue streams. Collaborate with Product Development and Marketing to drive collateral and product features required for achieving sales goals. Attend cross-departmental management meetings at various levels to act as an advocate and liaison for the Sales and Sales Engineering teams. Assist various product groups in communicating to the field in a consistent and effective manner with regard to product road maps, Engineering releases and the effects on the commercial client and managing technical escalations. Track and report on weekly, monthly and quarterly Sales Engineering opportunity assignments and revenue potential and present for senior leadership to leverage. Coordinate with Sales to ensure that Sales teams receive the proper technical training and support. Identify market trends and translate the impacts for Spectrum Enterprise and our clients. Required keys for success: Seven years of experience in a Sales Engineering management or leadership position. Ten years of telecommunications industry experience. Ten or more years of Federal solutions and network design experience. Proven success in designing and implementing next generation security and network offerings. Track record of managing and designing a wide variety of network and technology solutions to meet client and regulatory mandated product requirements. Experience with FedRAMP solutions, such as IaaS, PaaS or SaaS. In-depth networking technology knowledge and the ability to assess future requirements of products and impacts of engineering decisions on clients. Solid client facing skills in partnership with sales leads and team members. Proven ability to influence internal and external stakeholders and build consensus. Comfortable setting realistic expectations and managing a high-performing team using conflict and issue resolution skills. Strong sales advocate with effective relationship building skills. Technically capable of defining specific product requirements and understand how they will affect clients. History of attracting, developing, engaging and retaining highly motivated and skilled team members. Understanding of client business and application of Spectrum Enterprise solutions in various environments and across various vertical markets. Advanced understanding of service providers and MSO network architectures and technologies. Ability to multi-task and translate complicated technical needs to non-technical audiences. Sharp financial and analytical business skills. Active and valid driver's license, a safe driving record and availability to travel. Eligible for Security clearances. Effective written and spoken English communication skills with all levels of an organization. Your education: Bachelor's degree in engineering or a related field (required). Industry recognized network certifications, such as Metro Ethernet Forum (MEF), Cisco Certified Network Professional (CCNP), Cisco Certified Internet Professional (CCIP) or Cisco Certified Internet Expert (CCIE) (preferred). SEN754 307070 307070BR