Assistant PC Technician

Rockville , MD
May 24, 2022
Jun 07, 2022
Full Time
Westat has an immediate opening for an Assistant PC Technician to assist with installing computer equipment and setting up workstations on our Rockville and Gaithersburg campuses.

The ideal candidate will:
·    Follow work schedule within MS Dynamics to provide Laptops and accessories to Westat staff promptly
·    Assist with large scale inventory
·    Perform equipment inventory
·    Decommission equipment
·    Perform large scale imaging of laptops and tablets
·    Package equipment for distribution for shipping or in-house kiosk
·    Ship laptop equipment via FedEx, including tracking equipment and keeping users informed
·    Install laptop equipment in Westat offices when necessary
·    Deliver kiosk laptop equipment at Westat locations
·    Identify computer related problems and repair them
·    Perform imaging on laptops, desktops, and tablets with Ghost, MDT, and Paragon
·    Be able to lift 50 lbs.
·    Must have a valid driver's license to operate company vehicles
·    Travel to Westat trainings to repair or set up equipment such as data Projectors, Audio speakers, and provide        electrical power set-up
·    Support project and corporate staff with any questions or implementations needed regarding their equipment
·    Ship and Track equipment through the FedEx website
·    Create work case assignments using designated software such as Microsoft Dynamics
·    Interact with Westat's project and corporate staff to resolve any hardware/software computer issues 
·    Other duties as needed

Minimum Qualifications:
•    A High School Diploma or GED is required to apply
•    Must be able to work at our Rockville and Gaithersburg, Maryland offices
•    Must be available to work Monday - Friday between 8:00 am - 6:00 pm
•    Must be able to work full-time, 40 hours per week
•    Must have at least one year of prior experience installing computer equipment in an office setting (Laptops, desktops, and accessories)
•    Be able to pass a driver's background check
  • you will need to drive a Westat van around the Westat campuses

These assignments are temporary hourly positions. Benefits are based on hours worked and tenure. 

Protecting the health and safety of our employees and survey participants is a top priority for Westat. As a federal government contractor, Westat will require Westat staff, regardless of work location, to provide proof that they are fully vaccinated against COVID-19 upon hire, and to follow all safety protocols, subject to approved accommodations under applicable law.

Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity or expression, or any other protected status under applicable law.

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