Duties

Performs assigned dutiesand provides necessary services to authorized patrons, including general information and support of recreation and fitnessprograms.

Provides information concerning facilities and operation.

Ensures adherence to regulations, safety and security procedures.

Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.

Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.

Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.

Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.

Adheres to NAVMED P-5010 sanitation requirements.

Provides support for recreation event set up and break down.

Requirements

Conditions of Employment

• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
• Must be available to work a varied schedule to include evenings, weekends and holidays
• This position is subject to a favorable National Agency Check (NAC). Must provide proof of U.S. Citizenship or U.S. National.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
• Must be able to lift and carry objects weighing up to 40 lbs without assistance and occasional lifting of heavier items with assistance.

Qualifications

Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.

Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.

Ability to perform basic computer operations.

Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.

Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.).

Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).

Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.

Ability to communicate effectively both orally and in writing.

Additional information

"To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine."

Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your application that you are asking for spouse preference and submit a copy of current PCS orders along with the Military Spousal Preference Request form . Failure to submit current PCS orders with application will prevent spousal preference from being granted.

Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining of satisfactory employment reference checks.

As a condition of employment, the selected individual will be required to participate in the Direct Deposit/Electronic Fund Transfer program.

SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/default.htm .

When relocation expenses are authorized to perform a Permanent Change of Station (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable. Additional information: https://www.dfas.mil/civilianemployees/civrelo/taxableentitlements.html

Public Trust is a type of background investigation, but it is not a security clearance. Depending on the job, you must complete either the Standard Form 85 (SF85) or 85P (SF85P) questionnaire.