Customer Service Representative (Utilities)

Charlotte, NC
May 24, 2022
May 28, 2022
Administrative, Other
Full Time
Job Summary/Company:
Sparks Group has partnered with a local utility provider to identify a Customer Service Representative for a long term opportunity that will eventually result in permanent placement. Well qualified candidates will have previous experience working with a utility provider in fast paced environment.

  • Respond to customer inquiries over the phone related to stop/start service, outages, and account management
  • Process mail-in, electronic, and in person payments
  • Manage disconnections and late fees as appropriate

Qualifications/Background Profile:
  • HS Diploma or equivalent
  • 3+ years utility customer service experience
  • Data entry skill and proficiency


Download the Sparks Group Jobs mobile app from Apple App Store or Google Play .


Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.