General Description:The Property Manager provides a range of customer management services to tenants of properties from first entry and lease development, site inspections, and tenant certifications to relocation and lease expiration close-out. This position interacts on a daily basis with the property bookkeeper and lead maintenance technician. If you're passionate about working with and supporting the community then apply today! Essential Duties and Responsibilities Primary liaison with tenants on landlord-tenant issues Provide move-in/move-out responsibilities & Maintain tenant rolls Primarily responsible for annual certifications, lease addendums, program requirements Primarily responsible for tenant files, accurate documentation for identified program, and other records pertaining to the specific asset Provide timely responses to and manage tenant requests Prepare and send tenant correspondence eg. newsletter, memos, violation and eviction notices Manage unit work order actions in property management system Participate in weekly site inspections and document/follow-up on tenant related issues Meet with case managers regularly regarding tenant issues Coordinate bi-annual tenant community meetings based on geographical location Provide relocation assistance to tenants who are moving or displaced Participate in professional development opportunities. Assist senior manager(s) in developing improved methods for best use of time and other resources Work collaboratively other departments or agencies to improve residents' opportunity to achieve housing stability Assist tenant with services together with case managers Assist with file audits, HUD management and occupancy reviews and HUD REAC inspections Able to accept other additional work-related duties assigned by the Senior Property Manager Required knowledge, skills, abilities Minimum 5 years property/tenant management experience or equivalent direct customer management experience Certified Occupancy Specialist Certificate (COS) or Apartment Housing Manager (AHM) Minimum 2 years' experience in bookkeeping, accounting, or equivalent education courses Attention to detail and ability to multi-task Ability to effectively solve problems through use of analytical skills Ability to work independently with minimal supervision Functional knowledge of Microsoft Office, Yardi or similar property management programs Comfortable with diverse populations (cultural, ethnicity, age, gender, economic, disabled) Good written and verbal communication skills Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to drive, stand, walk, climb stairs, sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. Hours of Work: After hours work on evenings or week-ends may be required from time to time. Download the Sparks Group Jobs mobile app from Apple App Store or Google Play. Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.