Large Enterprise Sales Engineer (Remote Eligible)

Smartsheet Inc
Washington, DC
May 19, 2022
May 22, 2022
Full Time
Large Enterprise Sales Engineer (Remote Eligible) Smartsheet is looking for a proven Strategic Sales Engineer who will provide technical leadership throughout the enterprise sales process. You will serve as a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. You have a proven track record of technical leadership, outstanding customer-facing skills, as well as consultative solution sales SE experience is required. This high profile role is part of the Enterprise Sales team and will report to the Director of Large Enterprise Sales Engineering. You Will: Partner with enterprise sales executives by owning the technical sales process in support of selling Smartsheet's SaaS platform to large enterprises Provide advice and guidance as the Smartsheet subject matter expert to prospects, as well as current enterprise users Design and develop creative solutions to customer requirements using Smartsheet Represent Smartsheet's technical capabilities to prospects; proactively support prospects in performing evaluations; ensure that prospects keep to their stated evaluation scope and timelines Travel to enterprise customer sites periodically, serving as a technical resource to sales staff, as well as engaging with customer IT professionals regarding integration and data questions Be a recognized Smartsheet technical expert and develop deep Smartsheet relevance (workflow definition, solution design, etc.) for key functional areas, such as Project Management, Sales, Marketing, Human Resources, etc. Serve as front-line expert for "best practice" and prospect technical issues, tracking these issues and ensuring prompt follow up and problem resolution Work closely with Marketing to develop repeatable solutions and Product Management as the customer advocate on product roadmap discussions and to provide input on new feature requests Provide support for preparing technical responses to prospect questions, FAQs, knowledge-base and case support entries; help define "best practices" for broad usage across large enterprises Deliver on, and exceed, all performance targets Perform other duties as assigned You Have: 5+ years of experience as a Sales Engineer in the SaaS and/or enterprise software industry Passion for working with leading edge, web-based technologies and a desire to deeply understand and demonstrate Smartsheet's functionality, use cases, as well as business and technical elements Substantial experience creating MS Excel-based solutions for collaboration/workflow/project management requirements in lines-of-business and/or IT Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises Ability to quickly build credibility, as well as understand and resolve customer technical issues Strong competence participating in a complex, solution-based enterprise sales process Experience working in a fast-paced, high growth software company where change is a constant Willing to travel periodically based on customer and business need Clarizen, Planview, Workfront, Smartsheet, MS Projects, Google apps,, Asana, Excel skills. Bachelors (BA/BS) degree required 100% employer-paid medical, dental, and vision coverage for full-time employees Equity - Restricted Stock Units (RSUs) Equity with all offers Lucrative Employee Stock Purchase Program (15% discount) 401k Match (50% of your contribution up to the first 6% of your eligible pay) to help you save for your future Monthly stipend to support your work and productivity 15 days PTO to start, plus Flexible Sick Leave Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the US (role specific) About Smartsheet Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative-join us! Will you now or in the future require sponsorship for employment visa status? * -- At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members. Individuals seeking employment at Smartsheet are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category in the US, UK, and Australia. Below is a set of voluntary demographic questions. If you choose to complete them, your responses will be used in aggregate to help us identify areas for improvement in our programs. Your responses, or your choice to not respond, will not be considered in the hiring process. Any information that you provide will be recorded and maintained confidentially. For definitions of any of the following terms or to read more about your rights, please visit the EEOC website here . I identify my gender as: Male Female Non-binary (inclusive of bigender, agender, androgynous, gender fluid, or gender non-conforming) I prefer not to say I identify as transgender: No Yes I prefer not to say I identify my race / ethnicity as (select all that apply): Alaska Native / American Indian / Indigenous/Aboriginal / Native American Black / African-American / Black-British / Caribbean Hispanic / Latinx East Asian (Chinese / Hong-Kong / Japanese / Korean / Mongolian / Tibetan / Taiwanese) Middle Eastern / North African Native Hawaiian / Pacific Islander South Asian (Bangladeshi / Bhutanese / Indian / Nepali / Pakistani / Sri Lankan) Southeast Asian (Burmese / Cambodian / Filipino / Hmong / Indonesian / Laotian / Malaysian / Mien / Singaporean / Thai / Vietnamese) White / European I prefer not to say My veteran status is: Yes, I am a veteran No, I am not a veteran I prefer not to say My disability status is: Yes, I have a disability (or previously had a disability) No, I do not have a disability I prefer not to say