Experienced At-Home Interviewers

Rockville, VA
May 19, 2022
Jun 15, 2022
Analyst, Research
Full Time
Well known research organization seeking experienced telephone interviewers to conduct research interviews with participants in a long term study. The primary activity of this position is asking questions over the phone following a specific script. Competitive salary. Immediate start.
Candidates must be able to work 15-40 hours per week, during any of the following times: ·
  • Days (12pm - 6pm ET),
  • Evenings (6pm - 10pm ET), and
  • Weekends (Sat 10am - 6 pm ET; Sun 2pm - 9pm ET).
You must be 18 years of age or older, have prior phone interviewing experience, provide a voice sample and have strong computer skills. The following items are needed to support at-home interviewing:
  • A Windows-based PC computer (Windows 10 or later) with a web camera (video and audio functionality)
  • A wired high speed internet connection (cable, DSL or fiber optic only) that you use during working hours (hard-wired connection for example with Ethernet cable)
  • Reliable telephone (corded landline or cell phone) with a hands-free corded headset. 
    • Features (e.g. call waiting, voicemail, call forwarding etc.) must be disabled during working hours
  • In home access to a printer
You will need to be able to update and install security and anti-virus software for your system, browsers such as IE or others as required by the project, software including Adobe Reader, Skype, and other similar products as needed for specific projects. Your work environment should include a quiet private and secure work space to conduct interviews (does not have to be a dedicated office, but work environment must be quiet and secure during work all hours, including training).
  • Not permitted:
    • cordless phones, bluetooth headsets,
    • Use of wireless routers or WIFI connection to Internet for interviewing
Protecting the health and safety of our employees and survey participants is a top priority for Westat. Westat requires Westat staff, regardless of work location, to provide proof that they are fully vaccinated against COVID-19 upon hire, and to follow all safety protocols, subject to approved accommodations under applicable law.

Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, age, national origin, veteran status, disability, or any other classification protected by federal, state, or local law.

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