Director of Financial Technology and Access

Alexandria, Virginia
May 16, 2022
May 24, 2022
Executive, Director
Full Time

As the Director of Financial Technology and Access, you will:
  • Serve as the principal advisor to the NCUA Board and the Executive Director on agency policy with respect to FinTech, and FinTech developments and transformation initiatives in the financial services sector, including cryptocurrency, blockchain, and distributed ledger technology.
  • In coordination with the Office of External Affairs and Communication and other applicable NCUA offices, and consistent with established agency protocols, represent the NCUA in meetings and conferences involving high-level officials from other Federal agencies, business and industry executives, members of Congress, and high-level representatives of private sector groups on FinTech issues.
  • Develop FinTech initiatives that promote the development and effective deployment of these technologies and innovations in the credit union system, especially those that can expand financial inclusion. This includes overseeing the development and operation of Financial Tech Sprints and Regulatory Sandboxes to develop solutions for challenging issues and drive innovation and change.
  • In coordination with applicable NCUA offices and consistent with established delegations of authority and agency protocols, formulate, develop, coordinate, and implement agency policies and procedures regarding FinTech and equitable and affordable consumer access.
  • Explore ways to improve the NCUA's operations and make the examination and supervision process more virtual through the use of technology, data, and new related techniques and approaches.
  • Partner and coordinate with the Office of Examination and Insurance, the Office of Consumer Financial Protection, and other applicable NCUA offices to support the integration of FinTech related supervisory approaches and improvements into NCUA's examination and supervision program. This includes helping to identify and design approaches and techniques to address compliance with applicable laws and regulations and financial and operational risks (including cybersecurity) associated with the development, adoption, and use of FinTech by credit unions.This also includes advising on methods to ensure the consistent implementation of applicable supervisory policies.
  • Provide context and FinTech industry insight for the Office of the Chief Information Office, the Office of Business Innovation, and other applicable offices to increase awareness of FinTech to ensure that it is integrated into the Agency's new information technology products and systems.
  • Direct the preparation of special reports and studies for the NCUA Board as it relates to FinTech.
  • Contribute significantly to the establishment and implementation of innovative processes throughout the organization. Manage, facilitate, coordinate, and integrate responses to internal and external inquiries within the scope of the mission.
  • Perform the full range of supervisory and managerial functions for assigned staff. This includes program responsibility, personnel administration, budget preparation, etc.


Conditions of Employment

  • You must be a U.S. Citizen.
  • A managerial probationary period may be required.
  • You must complete a Public Financial Disclosure Form.


For the SS-0301-2 you must have one year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the SES/SS-01 level in the public or private sector. Qualifying specialized experience is serving as an executive responsible for either directing or managing the development and deployment of technology utilizing Financial Technology Sprints in the financial services sector or regulating or supervising such activity as part of a federal or state regulatory agency.

You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies.

EXECUTIVE QUALIFICATIONS (ECQs): You must clearly demonstrate in your resume that you possess all the executive qualifications listed below. We recommend that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.

PLEASE NOTE: Although it is not required, applicants are encouraged to address the Executive and Technical qualifications separately.
  • Leading Change. This qualification encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic Government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity.
  • Leading People. This qualification involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals.
  • Results Driven. This qualification stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.
  • Business Acumen. This qualification involves the ability to acquire and administer human, financial, material, and information resources in a manner that instills public trust and accomplishes the organization's mission and to use new technology to enhance decision-making.
  • Building Coalitions/Communication. This qualification involves the ability to explain, advocate and express facts and ideas in a convincing matter, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations and to identify the internal and external policies that impact the work of the organization.
  • Technical/Professional Qualification (TQ): Knowledge of financial services and requirements and considerations, and interpreting operational, regulatory, and technical information, related to the deployment of innovative technologies within the financial services sector.


    Education is not required for this position nor may it be used to qualify.

    Additional information

    Important note regarding Executive Order 14043 (COVID-19 Vaccination): To ensure compliance with an applicable nationwide preliminary injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the NCUA will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees.

    Please note, while no information regarding your vaccination status is being requested in response to this vacancy announcement, the NCUA may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. Any information regarding vaccination status will be maintained securely and confidentially.

    SALARY: Salary is set by the NCUA Board, unless delegated to the Executive Director, and is based on the position's and the individual's potential contribution to the agency's overall strategic goals and the executive and technical qualifications of the successful candidate.

    In addition to the standard benefits offered by Federal agencies, NCUA offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors. More information can be found by clicking here .

    OTHER KEY REQUIREMENTS: You must serve a one-year managerial probationary period if you have not done so.*SF-50: Current and former federal employees must submit a Notification of Personnel Action, SF-50, that indicates grade, status, tenure, and the full performance level (FPL) of the position held. Please do not submit an SF-50 for a cash/time off award.
    *Note for all current and former Senior Executive Service federal employees: NCUA's SS positions are career positions in the competitive service, therefore you must also submit a Notification of Personnel Action, SF-50, from a previous federal position held with permanent tenure in the competitive service (i.e. an SF-50 from a previous GS-15 position).

    Holding a career SES appointment alone does not give you eligibility to be considered under this announcement. Current SES members will be assessed on both the ECQs and TQs.

    SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at

    Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.

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