West Creek 1 (12071), United States of America, Richmond, Virginia

Manager, Program Manager

As a Manager within Extended Ops, in the Strategic Solutions team part of Supply Chain Solutions, you will be part of an innovative, talented team responsible for development and execution of strategic supply chain initiatives and projects.

You will partner with cross-functional teams of experienced operations personnel, intent owners, and external suppliers to deliver strategic projects. Work with business leads to determine and implement strategic direction. You will be responsible for executive-level communications and strategic storytelling to support the leaders and initiatives within our organization. This role is for you if you are an experienced and versatile storyteller who is excited about driving strategic projects, and delivering communication agendas.

Responsibilities:

• Leading moderate to large complex projects and programs by providing strategic directions to projects and peers
  
• Exhibit outstanding influencing and communication skills to effectively drive the project/program efforts
  
• Report on program and feature delivery progress, managing escalations and impediment resolution
  
• Communicate with internal customers and stakeholders
  
• Exposure to influencing senior level executives
  
• Overseeing and responsible for intent for all workstreams, facilitating conversations and escalating risk
  
• Collaborate with all levels of the organization to monitor and manage the critical path, plan contingencies, facilitate scope, changes and control resource expenditures
  

The Successful Candidate Will Have:

• Proven track record for developing and implementing successful communication strategies and storytelling
  
• Strong project and program management experience with large initiatives
  
• Exceptional written/verbal communication skills
  
• Ability to present complex subject matter in a clear, concise and compelling manner
  
• Proven ability to work effectively with multiple constituents, including peers and executive management
  
• The ability to think outside the box to creatively integrate problem-solving and structured thinking
  
• Self-motivated with strong organizational skills, analytical talent and attention to detail
  
• Strong presentation skills
  
• Ability to flip back and forth from strategy to tactics quickly
  
• Experience in Agile environment
  

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification
  
• At least 2 years of experience in Project management
  
• At least 1 year in Operations management, Process management, or Supplier management
  

Preferred Qualifications:

• Bachelor's Degree in Business Administration or Economics
  
• Project Management Certification
  
• 3+ years of experience in Project management
  
• 3+ years of experience in Operations management, Process management, or Supplier management
  
• 2+ years Communications Management experience
  
• 2+ years experience developing presentations for diverse audiences
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).