External Affairs Strategy and Engagement Risk Manager

Employer
Capital One
Location
McLean, Virginia
Posted
May 16, 2022
Closes
May 27, 2022
Ref
R137772
Function
Finance
Hours
Full Time
Center 1 (19052), United States of America, McLean, Virginia

External Affairs Strategy and Engagement Risk Manager

External Affairs Strategy and Engagement Risk Manager

External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

We are committed to inclusively designing positive social impact with our associates, customers, and ultimately, the communities we serve. We are focused on innovation and opportunity. On challenging orthodoxies. On disruption and dreaming of a better way -- for the benefit of those we serve.

The External Affairs Strategy and Engagement (EASE) team is looking for critical thinkers who are ready to challenge conventional approaches in search of better ways to manage risk and help create opportunities to enhance our reputation as a company that is advancing socioeconomic mobility. This role offers a chance to lead through "white space" thinking, inventing new ways to analyze quantitative and qualitative data and work to solve complex problems.

As a member of the EASE Community Advocacy & Risk team, you will support our core risk work (e.g. governance and policy development, process risk management, control testing, regulation applicability and risk analytics) for External Affairs. You will be exposed to exciting new initiatives at the intersection of corporate risk governance and management and community engagement. You will help create routines, deliver reporting, and improve processes that enable us to stay well managed and evolve how we think about effective risk management as a way to enhance Capital One's reputation. You will have a voice in shaping the way executives at Capital One think about risk, especially reputational risk. A successful candidate will be passionate about proactively identifying current and emerging risks by utilizing technology to gather insights, analyzing datasets, and synthesizing the evolving risk landscape.

You should consider this role if you're someone who:
  • Relishes wearing multiple hats and working with a wide variety of teams
  • Is a keen reader of people, culture, and tea leaves - building the relationships to make things happen
  • Thrives in a dynamic environment with changing conditions
  • Can manage multiple deliverables at the same time
  • Can create and improve our routines and reporting


Responsibilities:
  • Partner with Enterprise Services risk guides to evolve how we work as an organization
  • Oversee our risk governance and reporting routines
  • Assist with Process Level Assessments, support Control Testing/Management activities, and coordinate risk-related inputs across EA verticals
  • Develop and manage the data analytics agenda for Community Advocacy & Risk related to risk identification
  • Deliver high impact analysis that generates meaningful insights and drives actionable changes
  • Synthesize insights into compelling storytelling to influence senior leaders and key stakeholders in making the right decisions; Ensure regular executive reporting is delivered on time and with quality
  • Translate regulatory jargon and technically complex information into easily understandable language
  • Be trusted advisor and partner on all things risk management
  • Help identify new risks as the business innovates
  • This role operates in what is often a fast-changing environment. In this role, results orientation, attention to detail, and clear and compelling communication will be especially important.


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 5 years of project management experience, at least 5 years of experience of process management experience, or a combination of the two


Preferred Qualifications:
  • At least 1 year of experience working in a compliance, regulatory, audit, legal, or risk team
  • At least 1 year of experience working with governance teams, at least one year of experience working Chief of Staff teams, or a combination of the two
  • Lean certification
  • Agile certification
  • Project Management certification
  • Business Process management certification
  • Six Sigma management certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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