Remote - Configuration Manager

TechFlow, Inc.
Washington, DC
May 10, 2022
May 17, 2022
Full Time
TechFlow, Inc. is hiring a talented remote Configuration Manager to join our government services team. This role will be responsible for tracking and managing all system and software applications, environment configurations, tools and supporting architectural documents and information. You will be a primary contributor and play a large role in the change management and configuration management process for the organization. The Configuration Manager shall help minimize the impact of changes; provide accurate information on CIs; improve security by controlling the versions of Configuration Items (CIs) in use; and participate in project and program planning.ResponsibilitiesApply expertise in software development to solve business issuesClearly communicate technical concepts to both technical and nontechnical usersDesign and develop documents and tests, maintain applications utilizing software scripting or programming languageWork with analysts and customers to derive requirements for use cases/scenariosDetermine the feasibility of design within time and cost constraints, and consult with engineering staff to evaluate the interface between hardware and software.Plan and assign work when acting in a lead role.Identify and work with strategic and technology partners to discover new product solutionsDesign, develop and maintain automated deployment processes and best practices for SharePoint solution deployments to multiple environments (features, WSPs, etc.)Maintain current industry knowledge of development concepts, best practices and procedures as the technology base evolvesFacilitate meetings to determine the validity and priority of issues found within products, both internally as well as reproduced issues logged through Technical SupportInvestigate identify and resolve complex issues logged internally by the QA team and externally by our clients through Technical SupportStay current with associated technology advances in the marketplace and grow skillsTroubleshoot and resolving application issuesMay have to supervise subordinate software programmers and assist in their creation of a quality productEnsure Compliance with CCB/ICB, application tenant version-management of software and conformity of the CMDB baselinesResponsible for planning and moderating the DHS CCB ceremony for all tenants within DHS cloud environmentWork with multiple stakeholders to produce and maintain process documentation related to CM process and platform requirementsContribute in continuing CM process-improvement effortsInteract with Software Leads, Functional Managers and key internal/external stakeholders. Requirements7+ years of experience in computer programming and analysis of complex information systems, application, or operating system software. 5+ years of experience in select programming language or environment.Bachelor's Degree in IT disciplineExperience within large scale Infrastructure Configuration Management with multiple stakeholders. Experience autonomously generating technical process and procedure documentation. Experience in Change and Configuration Management Facilitated and managed a CAB or CCB (Change Advisory Board/Change Control Board)Managed a CR (Change Request) processHaving experience in all phases of the systems engineering life cycle (SELC) including initial design/analysis through deploymentExperience in cloud computing Able to acquire DHS clearancePreferred QualificationsDHS HQ environment experience. Experience in using JiraExperience in using ServiceNowExperience in AWS (Amazon Web Services)Experience in MS Azure#techflowBenefitsAbout TechFlowFounded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as Dreamworks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges.Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.TechFlow has three principal lines of business: Platform Services, Mission Services, and Digital Services. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.BenefitsTechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace! Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines)401k plan with Roth option.Eligibility for an employer match.Immediate vestingPaid time offHolidays - 10 paid holidays per yearComprehensive medical, dental, and vision plansCompany-paid Life & AD&D insurance planEmployee Assistance ProgramWellness ResourcesCompany-paid training and development programVoluntary benefits include:Life & AD&D Insurance for employee, spouse, and childrenShort-term and long-term disability (per plan guidelines)Legal Shield and Identity Theft protection plansPet Insurance

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