Talent Services Lead Specialist, Learning & Development

Washington, DC
May 11, 2022
May 15, 2022
Full Time
Talent Services Lead Specialist, Learning & DevelopmentThe Learning Delivery team partners and collaborates with many parts of the talent organization to enable the delivery of learning programs.Work you'll doAct as a learning and talent development specialist focused on the delivery of effective and leading-edge learning and development deployment strategies to achieve business goals. Develop and execute an optimum delivery strategy through collaboration with the Development Leader, Program Manager, and Delivery Manager for assigned programs and by leveraging Talent Services across US and USI.Partner with Development Leader/Program Manager and Delivery Manager to establish delivery strategy and approach for assigned learning programsTeam with Program Managers to document program delivery requirements for assigned programs throughout planning phase and coordinate and communicate with Talent Services, National Meeting & Events Services (MES), and others impacted by the program requirementsTake lead responsibility for overseeing the execution of the delivery processes for assigned learning programs, teaming with the Program Manager, MES, and others as appropriate and properly leveraging Talent Services resources in accordance with the Talent Services Delivery scope of servicesDemonstrate business, industry and program knowledge to be effective in delivering assigned programsProvide knowledge support in regards to delivery processes, tools and technology in support of learningManage other Talent Services staff as appropriate, delegating effectively according to the Talent Services Delivery scope of servicesEnsure policies, programs and guidelines are followed by the team and manage escalations and exceptions, as neededPerform other job-related duties as assignedThe TeamThe mission of Talent Services improves efficiencies and operational excellence, delivers strategic and transactional services, institutionalizes operations efficiencies and quality and enhances ability to scale and reduce cost structure. Talent Services focuses on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Learning & Development (previously called Centers of Excellence or COE)QualificationsRequired:Bachelor's Degree; Minimum 6 years of related experienceExceptional project management skillsStrong organization and communication skillsAbility to work effectively and independently in a fast-paced, multi-tasking environmentStrong strategic-thinking skills with an ability to collaborate with team members on best practicesConsultative approach toward clientsSound leadership skillsProficient Microsoft Office skillsTravel Required 25-30%EA_ExpHireEA_TALENT_ExpHire