hotel manager Washington DC Capitol

Washington, DC
May 03, 2022
May 15, 2022
Full Time
purposeThe hotel manager is responsible for all aspects of the hotel's operation; working collaboratively with the different departments in the support office, creating the optimal working climate to enable the hotel team to deliver the desired guest experiencekey responsibilities actively seek ways to deliver a memorable guest experience at citizenM and empower and inspire the hotel team to do the same lead, train and coach the hotel team to improve service and to support the operational success of citizenM develop and nurture talent within the team and provide feedback via monthly and yearly evaluations oversee hotel staffing to ensure efficient workforce management maintain the hotel environment and building to ensure a clean, safe and comfortable experience in accordance with citizenM brand promises demonstrate exceptional product knowledge of canteenM, societyM and CloudM and with that overseeing F&B revenue targets and purchasing of all food and beverage items and hotel operating equipment manage stock in line with fluctuating levels of business, minimizing waste, and delivering a monthly stock report regularly report to the support office on financial performance of the hotel, payroll, invoicing, and human resources maximise revenue opportunities and control costs in line with budgets, while providing added value to hotel guests cash management represent citizenM within Washington DC, promoting the company values to an external audience in support of growth establish and maintain strong relationships with local strategic partners and third parties inc. but not limited to local government, resident associations, tenants & industry associationsqualifications / skills 3-5 years managerial experience enjoy being in a dynamic 'hands on' work environment are an open and positive team leader ensure a working understanding of legislation that governs the operation of a hotel and its activities in the DC area: including employment law, health and safety, food safety, alcohol licensing, first aid and fire safety excellent level of Englishwe offer you a mobile job, never dull or standard offer you an extensive training program and a personal development plan reward you for good performancelocation & hoursThe position will be based at citizenM Washington DC Capitol, and will require travel to our support office in NYC and other citizenM properties from time to time. This is a full time position.