Project Manager, Bank Operations Chief of Staff Team

Capital One
McLean, Virginia
May 14, 2022
Jun 13, 2022
Full Time
1750 Tysons (12023), United States of America, McLean, Virginia

Project Manager, Bank Operations Chief of Staff Team

The Bank Operations Chief of Staff Team supports an organization of approximately ~680 associates. As a Project Manager on the Bank Ops Chief of Staff Team, you will have the opportunity to both lead and support strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will directly impact Bank Operations organization. You will work with smart, talented people who will challenge you to excel and you will be rewarded for your passion and your achievements.

We're seeking someone highly organized with proven ability to contribute to and drive strategic projects and execute on critical business and cultural priorities. We are looking for someone who is passionate about growing an inclusive culture for Bank Operations through programming and communications and who has excellent partnership and collaboration skills. This person will have a strong attention to detail and be able to adapt quickly to changing priorities.

As a Project Manager on the Bank Ops Chief of Staff Team, you will:
  • Plan, design, manage, and execute project plans for medium to large scale projects for Bank Operations
  • Manage logistics and deliver key deliverables for Bank Operations Senior Leaders
  • Provide strategic and tactical thought partnership to effectively drive project delivery
  • Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
  • Forge relationships with key stakeholders to ensure delivery of commitments
  • Identify ways to improve and streamline business routines
  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
  • Partner with communications partners and other key stakeholders to support Bank Operations communications needs as well as Senior leader communications needs.
  • Use Google tools and features to organize and enhance information sharing.
  • Work with a diverse group of individuals with a wide array of skills and perspectives who will challenge you to excel

The person will have:
  • Outstanding collaboration and communication skills which are essential for interacting with key stakeholders across all levels
  • Strong critical thinking and excellent problem solving skills
  • A proven track record of process and/or project management
  • Strong attention to detail, combined with the ability to see and explain the big picture
  • Organizational agility to adapt to changing demands
  • Excellent judgment and maintains confidentiality when necessary
  • Highly motivated - willing to roll up your sleeves and get the job done
  • Strong communication and collaboration skills
  • Strong problem solving skills
  • Ability to identify and implement creative solutions
  • Work experience achieving results with complex projects

Candidates must live within 100 miles of our hub site in Richmond, VA, McLean, VA or Wilmington, DE.

Basic Qualifications:
  • High School Diploma, GED, or equivalent certification
  • At least 3 years of experience in project or process management
  • At least 1 year of experience in Google Suite

Preferred Qualifications:
  • Bachelor's Degree or Military experience
  • 5+ years of experience in project or process management
  • 1+ years experience working with Senior Leaders or on a Chief of Staff team
  • 1+ years Experience drafting large scale communications
  • 1+ years Event management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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