Principal Operations Coordinator

Employer
Capital One
Location
McLean, Virginia
Posted
May 14, 2022
Closes
Jun 13, 2022
Ref
R142134
Function
Finance
Hours
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Principal Operations Coordinator

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 100 miles driving distance from our Capital One hub in Mclean, VA.

Capital One Commercial Operations is looking for experienced candidates to support the growing commercial loan syndications and Capital Markets loan sales and trading. Agency Loan Servicing supports loan syndications where Capital One is an Administrative Agent Bank. They handle day to day loan activity and maintenance and serve as liaison between borrowers and syndicate lenders for life of loan activity. The role includes analytical components related to various loan/fee accruals and calculations as well as ongoing reconciliation and remediation. Great communication skills and product knowledge is also critical to success to clearly convey complex concepts and issues concisely and to people with varying levels of product knowledge; as well as to work collaboratively among stakeholders and help facilitate ongoing change management.

Responsibilities:
  • Control and manage a portfolio of active credit facilities serving as the Loan Administrative Agent for Commercial Syndicated Loans
  • Process loan requests (draw downs, pay downs, interest payments); interest and exchange rate fixing, manual interest and fee calculations, as well as, billing and liquidations
  • Coordinate and process loan trading activity, including settlement coordination, obtaining required consents, and updating/maintaining the loan register
  • Work closely with respective business units and other internal partners to align needs and provide support as needed
  • Perform manual loan tracking enhancements, cash breaks analysis, reconciliations of interest fees and letters of credit, and comprehensive testing of system enhancements
  • Review of, and extraction from, legal documents for compliance, interpretation and operational viability and support
  • Develop, design, and implement inter-departmental controls and risk reducing processes with the primary goal of maintaining accurate books and records
  • Serve as liaison for both borrowers and investors by responding, resolving, and expediting inquiries, discrepancies, and special requests
  • Prepare and submit periodic (daily and above) departmental and team reports and metrics
  • Establish and maintain Customer Satisfaction as the singular priority


Work at Home Technology Requirements:
  • A secure home office environment that is free from background noise and distractions
  • A reliable private internet connection that is not supplied by using cellular data (hot spot)
    • Cable or fiber connections are preferred
    • Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here . To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.
    • Sustained ability to maintain latency less than 250 ms in voice calls is required
  • Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
    • A private network is password protected where you have ownership or line of sight to every device on the network
  • Capital One reserves the right to request proof of internet provider, speed and service package from the associate
  • Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.


Candidates must live within 100 miles driving distance of one of the hub locations based in Mclean, VA.

Basic qualifications:
  • High School Diploma, GED, or equivalent certification


Preferred qualifications:
  • Bachelor's degree or military experience
  • At least 2 years of experience in banking operations
  • Systems and market platform experience, particularly ACBS, Loantrak, Clearpar, Intralinks, and Syndtrak Loan syndications servicing experience
  • Primary and secondary loan trading experience
  • Syndication product/industry knowledge
  • Organized and detail oriented
  • Strong interpersonal and communication skills


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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