Delivery Manager-Tech Transformation Program (Remote Eligible)

Employer
Capital One
Location
Richmond, Virginia
Posted
May 14, 2022
Closes
May 21, 2022
Ref
R143525
Function
Finance
Hours
Full Time
West Creek 4 (12074), United States of America, Richmond, Virginia

Delivery Manager-Tech Transformation Program (Remote Eligible)

We are looking for a transformational Delivery leader to join the Enterprise Portfolio Delivery team. Our team partners across the Chief of Staff and Associate Experience Technology (COS & AXT) Division, and more broadly, the Capital One Enterprise Technology organization to deliver on some of the most high profile and important work in our company Our goal is to help teams deliver better, faster, and more efficiently on a wide variety of work across Tech.

As a Manager on the Enterprise Portfolio Delivery team within Capital One's Chief of Staff and Associate Experience Technology organization, you will apply your strategy, leadership & delivery orientation to improve tech initiative outcomes and increase our efficiency. You will work with smart and passionate people to deliver results that have a direct impact on the company's technology platforms. You will take on important and exciting responsibilities from day one, working with key stakeholders across the company. You will also be challenged to excel alongside the brightest talent in the industry and be rewarded for your achievements.

This role will work on our Tech Transformation team, playing a key role in the oversight, governance, and management of our most important Tech initiatives across the company. This program helps to ensure the successful delivery of the most critical parts of our overall tech strategy. You will keep our teams focused on execution of high priority enterprise level initiatives, influence across our organization and drive the implementation of our Tech Transformation strategy. Specifically you will coordinate, lead and manage across large scale tech programs around the company. This role will be responsible for big picture thinking, strategic direction, presenting to executive stakeholders, and holding delivery teams accountable for overarching delivery goals and commitments. This is a pivotal role leading our engagement with the other divisions in Capital One Technology, and ensuring that these divisions deliver on the goals of the Tech Transformation program.

Responsibilities:
  • Partner with technology executives, delivery leaders, and their teams to create a strategic vision and advance our culture of successful delivery
  • Identify and facilitate trade-off discussions amid conflicting priorities
  • Support issue resolution, risk mitigation, and escalation to leadership groups.
  • Deploys governance that empowers team level decision-making
  • Apply advanced facilitation and dependency management techniques to drive cross-program and departmental planning, collaboration, and coordination.
  • Proactively identify opportunities to improve the efficiency and effectiveness of delivery
  • Build trusted relationships with key stakeholders and influence adoption of Agile delivery practices and norms (can have difficult and constructive conversations and push back when needed).
  • Improve our ability to deliver key outcomes and continuously improve our performance on key delivery metrics
  • Lead others through Inclusive, Empowering & Inspiring People leadership
  • Consistently elevate new talent to perform in stretch roles, creating the next generation of leaders.
  • Celebrate individual and team successes with appropriate recognition and rewards.
  • Actively coach and improve the performance of direct reports by routinely providing clear, candid, and actionable feedback.
  • Build and contribute to a culture that fosters diversity, inclusion and belonging and helps grow diverse teams.


The Successful Candidate:
  • Thrives in a dynamic, fast-paced environment and seamlessly manages multiple priorities
  • Thinks strategically, understands the big picture but is also able to execute flawlessly with close attention to detail
  • Builds strong relationships, influences across levels and functions, and delivers great results through others
  • Asks the tough questions and challenges the status quo
  • Solves complex problems and drives action across the organization
  • Models the right behaviors for the team and helps create a shared sense of leadership and accountability within the team
  • Navigates easily between technology and business topics and has a strong understanding of major technology trends


Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:
  • Bachelor's Degree
  • At least 2 years of experience leading technology delivery programs
  • At least 2 years of experience collaborating with teams following an Agile methodology (Scrum or Kanban)


Preferred Qualifications:
  • 3+ years as a Scrum Master or an Agile project manager for a software development team
  • 3+ years of strategy development experience in an Agile environment
  • 1+ years of people leadership experience


At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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