Risk Manager CPO - ERM

Capital One
McLean, Virginia
May 14, 2022
May 27, 2022
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Risk Manager CPO - ERM

Capital One is seeking an energetic, self-motivated Risk Manager to join the Corporate Policy Office (CPO) team within Enterprise Risk Management. The team is a dedicated group of professionals focused on executing second line-of-defense oversight responsibilities by improving governance and quality of policy documents for Capital One.

This Risk Manager will contribute to the establishment and execution of a sustainable policy framework, including the strategies and processes, to govern and improve the quality of policy documents across the Enterprise. The Risk Manager will partner with stakeholders at all levels to develop, implement, and drive adherence to the policy framework. The Risk Manager will build and maintain effective relationships with business partners.

Success in this position will rely heavily on working well with associates across the Enterprise. This role requires core strengths in Customer Focus, Results Focus, Problem Solving, and Communication. The ideal candidate will have prior experience working with executives and stakeholders. In addition, the Risk Manager will be expected to read, analyze, and rationalize existing policy documents and consult with stakeholders on creation of new policy documents. Further, the candidate will have writing experience and an attention to detail. A commitment to collaboration and teamwork is required, while having a strong ability to influence as well as being results-focused.

As a relationship manager, you are a key partner to the business areas and serve as a liaison between them and the CPO. You will be responsible for maintaining direct relationships with Business Area Contacts (BACs) and Document Managers to advise on the creation and management of policies and supporting documents that meet enterprise requirements and help identify issues to be escalated to the appropriate CPO forums. You will serve as the voice of the business area and advocate for the business area's policy needs. At the same time, a relationship manager will serve as the CPO's ambassador to the business areas to keep them abreast of any changes.

  • Contributes to the development and execution of a sustainable policy framework to govern and improve the quality of policy documents across the Enterprise
  • Plans, leads, and tracks progress on the steps to review and drive content changes in policy documents, partnering with policy stakeholders
  • Develops training and other tools and resources for writing and managing policy documents
  • Conducts effective challenge on policy documents at various stages in the policy management lifecycle
  • Demonstrates strong business judgment, leadership, and integrity
  • Collaborates effectively across multiple stakeholders and organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, Regulatory Relations, etc.
  • Writes, contributes to, edits, and delivers presentations that aid in the design, development, refinement, and usage of risk management functions, practices, and activities

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 2 years of experience in Process or Project management
  • At least 2 years of experience supporting, partnering, and interacting with internal business clients

Preferred Qualifications :
  • Master's Degree in Business Administration (MBA) or Juris Doctorate (JD)
  • PMP, Lean, Agile or Six Sigma certification
  • Workiva or Wdesk experience
  • At least 3 years of risk management experience
  • At least 3 years project management experience
  • At least 3 years of change management experience
  • Policy management experience
  • Technical writing experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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