IT SPECIALIST

6 days left

Employer
USAJobs
Location
Annapolis, Maryland
Posted
May 14, 2022
Closes
May 22, 2022
Function
IT
Hours
Full Time
Duties

  • You will support and maintain a highly responsive, customer service focused and driven IT service in support of programs, projects and goals.
  • You will provide technical advice to management on effective and achievable life cycle planning, monitoring and maintenance for IT systems.
  • You will independently troubleshoot problems and implement changes in systems.
  • You will recommend utilization of existing software in the incorporation of software projects to reduce redundancy of code and increase overall efficiency.


Requirements

Conditions of Employment

  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Per the preliminary nationwide injunction on E.O. 14043, COVID-19 vaccinations will not be implemented or enforced. For more information on vaccine status and workplace safety protocol requirements see Additional Information below.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • This is a bargaining unit position.
  • This position is designated as a Cyber IT/Cybersecurity Workforce position. You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area 411 within 12 months of appointment.


Qualifications

For GS-09 position: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Maintaining the software used in computers, computer networks, and computer-aided design interactive graphics devices; 2) Supporting client and server computers, various operating systems, and office automation applications; 3) Installing computer systems including workstations, laptops, computer networks and other computer systems; and 4) Providing hands on troubleshooting and/or repair of existing systems.

For GS-07 position: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Integrating operating systems for lab/electronic classroom clients or similar environments; 2) Assisting to install operating systems, application software and hardware for classrooms, labs, etc.; and 3) Assisting with management of network accounts and/or administrator privileges to accounts.

Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Determine when problems are software or hardware related.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Provides technical advice to users who are working on programming, interactive graphics, or other computer-related projects.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Participates in hardware and software vendors user groups to exchange information with other computer professionals.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Determine the nature of problems, apply corrective action and refer related problems to appropriate personnel.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

GS-09 position: You may also qualify based on the following education:

Successfully completed a masters or equivalent graduate degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

OR

successfully completed 2 full years (36 hours) of progressively higher graduate level education leading to a master's degree or equivalent graduate degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

GS-07 position: You may also qualify based on the following education:

Successfully completed 1 full year (18 hours) of graduate level education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

OR

Successfully completed a bachelor's degree with superior academic achievement from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and my education has equipped me with the competencies/knowledge, skills, and abilities necessary to do the work of this position as described in the job opportunity announcement.

Additional information

COVID VACCINATION INFORMATION: To comply with the recent preliminary nationwide injunction on Executive Order 14043, Requiring Coronavirus Disease 2019 Vaccination for Federal Employees, the Department of the Navy is not taking any action to implement or enforce the COVID-19 vaccination requirement. New hires will need to provide their vaccination status as well as comply with workplace safety protocols related to masking, physical distancing, testing, travel, and quarantine.

This announcement uses the Certain Personnel of the DoD direct hire authority to recruit and appoint qualified candidates to positions in the competitive service.

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.

A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.

Vacancies filled from this announcement may be filled at any grade level listed.

If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.

A 40 hour work week is typical for this position.

This position is covered by the Department of Defense Priority Placement Program.

Several vacancies may be filled.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf .

Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.

Physical Demands: Work can range from sedentary to significant walking and moving about the building and Academy grounds. Physical activity may include but is not limited to climbing, bending and carrying IT related items and test equipment. Must be capable of lifting 40lbs multiple times in a short period and lifting computer systems on and off shelves and carts, sometimes from overhead.

Work Environment: Work is primarily performed in an office setting. The employee may be exposed to outside weather conditions, dust, dirt, unusual odors, humidity and occasionally uncomfortable temperatures. Accomplishment of assigned duties may require the incumbent to work other than normal duty hours.

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