Director, Solution Engineering

Washington, DC
May 04, 2022
May 15, 2022
Full Time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details Who we are Tableau is as much a philosophy as an amazing suite of tools. We enable people to transform data into something visual and understandable, enabling people to make important decisions based on those insights. If you are passionate about technology, but also care deeply about doing something meaningful, Tableau is the place for you. Among other places, our products have been key in helping customers in the Communications and Media sectors see their way through the transformative effects that the pandemic has had on their businesses. We solve analytic problems for customers in Technology, Communications, Entertainment, and more. What you'll be doing: The Director, Solution Engineering Comms & Media is responsible for recruitment, management, training, and development of an industry-focused Solution Engineering team. The Manager coordinates resource allocation and resolves resource conflicts. The Manager collects and prioritizes feedback about sales opportunities, product features, competition, processes and methodologies. This position has responsibility for keeping the Solution Engineering team trained and motivated to perform and meet its goals. Location: we are open to any major US city or surrounding areas. However, living in the Eastern or Central time zone may be a plus. Some of the things you'll be doing include Building and coaching high performing teams and leading change, and ensuring the team is structured for both proactive and reactive support to customers and prospects. Master the benefits, features, and application of Tableau's products. Recruiting, hiring, ramping, and managing employee development and performance. Driving customer success, sales methodology and sales success in support of exceptional quarterly and annual sales achievement. Ensuring successful delivery of technical proofs including POCs and guided evaluations. Providing presales support for all sales activities including needs analysis, data review, product demonstrations and other general sales support as a player/coach. Closing business with enterprise accounts in our Comms & Media space, and developing relationships with key customers. Keeping abreast of competition, competitive issues, and products. Providing effective, excellent communication with sales, management, customers, and support staff. Participating in team-building and company-growth activities including strategy setting, sales training, marketing efforts, and customer care. Traveling to customer locations in territory to support sales efforts. Who you are Experienced. 3+ years managing a high performing Business Intelligence Solution Engineering team (remote/field resources), including both transactional sales and strategic selling + at least 5 years as a Solution Engineer with a demonstrated track record of success. Domain. Expertise in the Communications and Media industry preferred. Amazing Salesperson. Must be able to balance a high-volume transactional business and a traditional enterprise solution sales model. Organized. Strong organizational skills with the ability to adapt to rapidly shifting priorities in a fast paced, dynamic work environment. Communication. Excellent written and oral communication skills. Able to convey complex information in an efficient, easy-to-understand manner. Leader. Proven collaborator and liaison with all levels and departments within an organization. Technical. Technical skill and/or ability to acquire indepth knowledge and use of Tableau and Salesforce products. Recruiter. Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world. For Colorado-based roles: Minimum annual salary of $75,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: {LI-Y} Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or Salesforce welcomes all. As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.

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