Remote All Access Pass Care Team Associate

Employer
VirtualVocations
Location
Baltimore, MD
Posted
May 12, 2022
Closes
May 15, 2022
Ref
518715733
Function
Accountant, IT
Industry
Other
Hours
Full Time
A public company specializing in organizational performance improvement is in need of a Remote All Access Pass Care Team Associate. Core Responsibilities of this position include: Providing customer support for a variety of online platforms Liaising between internal technical teams and client application users Providing timely and efficient resolution or routing of in-bound phone calls and emails Required Skills: Strong written and verbal communication skills, professional phone demeanor Ability to type 60 WPM are critical A positive customer service mindset and willingness to take responsibility and see tasks to closure Familiar with common technical support problems, especially concerning internet-based programs Adept at approaching practical problems and creating consensus in complex situations 2 years of customer service/tech support experience plus some college

Similar jobs