Reservation Agent

Employer
U-Haul Co.
Location
Frederick, MD
Posted
May 05, 2022
Closes
May 15, 2022
Ref
518835479
Function
Accountant, IT
Industry
Other
Hours
Full Time
Location:90 Monocacy Blvd, Frederick, Maryland 21701 United States of AmericaU-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services.U-Haul offers its Reservation Agents:Career stabilityOpportunities for advancementHealth insurance & Prescription plans if eligiblePaid holidays, vacation, and sick days if eligibleLife insuranceMetLaw Legal programMetLife auto and home insuranceDiscounts on Apple products, Dell computers, cell phone plans, hotels, and more401k and Employee Stock Ownership Plan24-hour physician available for kidsDental & Vision PlansSubsidized gym/fitness membership if eligibleBusiness and travel insuranceYouMatter EAPLifeLock Identity Theft ProtectionCritical Illness/Group Accident InsuranceReservation Agent Responsibilities:Direct incoming U-Haul equipment to rental facilities to fill every confirmed reservationsAssist in controlling rental equipment inventories within the assigned marketing company geographic areaUpdate, review, and audit inventory reportsAnswer customer inquiriesAssist centers and dealers with reservations and additional tasksSchedule U-Box routes for customers in local areaMinimum Qualifications:High School Diploma or equivalentWorking knowledge of office equipment such as multi-line phones, phone etiquette, Word, and email.Customer service experienceAMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020.U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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