Incident Support Services Director (management Analyst Iv)

Fairfax, Virginia
$81,571.98 - $135,952.96 Annually
May 14, 2022
May 28, 2022
Full Time
Job Announcement

The Fairfax County Police Department is comprised of 1,469 sworn and 323 professional staff located in over a dozen facilities. The Incident Support Services Director works under the general supervision of the Commander of the Administrative Support Bureau. Performs and manages crisis intervention to law enforcement officers, civilian law enforcement employees, retired law enforcement officers, law enforcement volunteers, and their household members; provides management of the Incident Support Services (ISS) program; maintains professional liaisons with all ISS providers, other public safety agencies, Occupational Health Center and Risk Management Division staff, for the purpose of consultation/reaching agreement on treatment plans and coordinating direct treatment services; serves as direct liaison for the department's ISS programs with service providers, other public safety agencies, and other County agencies, such as the Department of Human Resources; maintains formal and informal networks with employee groups within the department to enhance wellness to include: Officer Involved Shoot Group, Cancer Support Group, Veteran Support Group and family organizations; coordinate peer and psychological support services for officers, civilians, volunteers, retirees, and family members in the times of crisis (i.e. family assistance support teams, officer involved shootings, use of force events and traumatic incidents); participates in specialized studies and research to support the departmental mission as it relates to peer support needs; and performs related assignments as required.

Some duties include:
  • Collaborates with the Incident Support Services (ISS) team, which consists of internal employees, county service providers, contractors, and other public safety jurisdictional support teams in the region;
  • Develops prevention strategies and techniques aimed at making officers less vulnerable to the impact of traumatic events through programs at the police academy, roll calls and other appropriate venues;
  • Performs the administration of standardized psychological tests used in the diagnosis and treatment of clients;
  • Performs the administration of standardized psychological tests used in the diagnosis and treatment of clients;
  • Performs a variety of psychological diagnostic evaluations and tests in order to assess: intellectual capacity, emotional functions, and capacity for life functions, abstract reasoning, memory, sequential reasoning, and other mental/emotional areas as they reflect mental health and behavior problems;
  • Participate in specialized studies and research to support departmental mission as it relates to psychological support;
  • Provides training to support law enforcement officers, civilian employees, volunteers, recruits, retired personnel, and family members;
Successful candidate should have the following:
  • Thorough knowledge of and the ability to apply psychological principles and methods in the diagnosis, prevention, treatment and amelioration of psychological problems, emotional and/or mental conditions of individuals and groups;
  • Thorough knowledge of applicable Federal, State, and County laws and regulations;
  • Extensive knowledge of the psychological principles, theories, methods, and techniques pertaining to police psychology;
  • Knowledge of principles, practices, and techniques of organizing and coordinating the work of a section or multiple programs; and of planning, analyzing and implementing programs policies;
  • Knowledge of using strength-based interventions and methods aimed at treating psychological symptoms;
  • Knowledge of the range of critical incident stress management approaches;
  • Ability to administer, score, and interpret difficult and complex psychological tests;
  • Ability to stay current with trends in psychology and the psychological dynamics of law enforcement work;
  • Ability to coordinate psychological support services for officers, civilians, volunteers, retirees, and family members in the times of crisis (i.e. Family Assistance Support teams);
  • Ability to act as liaison with bureau commanders to bridge psychological services to clients who are involved in police shootings, use of force events, and other traumatic events;
  • Ability to establish and maintain effective working relationships with clients and their families, with management and staff, and with other jurisdictional counterparts;
  • Ability to communicate clearly and effectively, both orally and in written reports and records;
  • Ability to maintain a high level of ethical standards;
  • Ability to demonstrate a high level of integrity and to be truthful at all times.

The assigned functional areas of this position are Incident Support Services, Psychology, Public Safety Administration, Emergency Management, and Criminal Justice.

Employment Standards

Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "
Any combination, experience, and training equivalent to") Graduation from an accredited four-year college or university with a bachelor's degree in fields related to the assigned functional areas; PLUS Five years of professional work experience within more than one of the assigned functional areas.

  • Crisis intervention management experience.
  • Law enforcement or public safety knowledge and management experience.
  • Previous intervention with law enforcement officers, civilian employees and family members.
  • Licensure as a Licensed Clinical Social Worker, Licensed Professional Counselor, and/or Clinical Psychologist
  • Critical Incident Management Certification (CISM) - must be obtained within one (1) year.

  • Driver's License (Required)
  • Critical Incident Stress Management Certification (CISM) - must obtain within one (1) year
  • Licensure as a Licensed Clinical Social Worker, Licensed Professional Counselor, Clinical Psychologist

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

The appointee to this position will be required to complete a criminal background check, credit check, driver's license check and polygraph exam to the satisfaction of the employer.

Must be able to communicate (both verbally and in written format) accurately utilizing various methods of media. Must be able to speak articulately in-person to large groups or one-on-one. Requires the ability to operate keyboard-driven equipment and to operate devices with tablet technologies. Ability to sit for long periods of time. All duties may be performed with or without reasonable accommodations.

Panel interview; may include exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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