Assistant General Manager (park/rec Specialist Ii)

Job Announcement

Works as part of the Twin Lakes Golf Course in Clifton, Virginia. Assists in managing the golf course operations including customer service, pro shop retail and merchandising, driving range, food & beverage and special events and programs. Applicant must have knowledge of running inventory control and processes for food, beverage, and retail. Should have experience in training and supervising staff as well as knowledge in running a large-scale golf facility.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

General Duties

• Conducts program and service delivery evaluations using a variety of tools;
• Identifies deficiencies and recommends alternative strategies as needed and incorporates viable suggestions into programming;
• Develops and maintains community and corporate partnerships;
• Develops and implements community outreach plans to target underserved populations;
• Monitors revenues and expenses and reconciles revenue/expense reports;
• Adheres to revenue and expense limits and to departmental goals and objectives;
• Evaluates data from daily operations and compiles administrative reports documenting attendance and service delivery for use in developing future programming;
• Completes regular inspections and safety assessments, maintains a hazard and drug-free environment, documents issues to identify risk areas, and recommends improvements;
• Ensures that agency programs, facilities, and personnel meet all standards for certifications and licenses related to the area of assignments;
• Analyzes and ensures accountability of center inventory;
• Authorizes the purchase of supplies and equipment;
• Conducts inspections to ensure that the housekeeping, cleanliness, and maintenance of the facility are acceptable and meet quality standards;
• Develops and implements guidelines for the security and protection of a site against fire, vandalism, and other damage;
• Ensures compliance with federal, state, and county safety and health standards and operational procedures;
• Acquires and posts all current certificates, licenses, permits, and operating requirements;
• Compiles and retains operational and safety records and complies with federal, state and county safety standards;
• Enforces operating policies and procedures, evaluates their effectiveness and recommends changes;
• Coordinates efforts to optimize revenue production and/or customer satisfaction;
• Promotes diverse center participation of persons from various cultural, educational, and economic backgrounds;
• Makes arrangements for the use/maintenance of agency vehicles, facilities, and equipment;
• Recruits, trains, supervises, and schedules volunteers and subordinate staff to assist in various aspects of programming including mentoring, instruction, and program aides;
• Develops and disseminates material to publicize and market activities at the assigned location.

Programming

• Schedules, plans, organizes, supervises, and evaluates a diverse selection of leisure activities such as after-school programs, character education activities, family activities, community outings, hobby enrichment classes, leisure counseling and education, aquatics, camps, fitness, and therapeutic activity interventions;
• Develops activity plans and process instructions for a variety of selected activities with input from staff, community members, and volunteers;

Management

• Administers long-term rentals, prepares the annual calendar of events, and collects fees;

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Knowledge of the principles and practices of recreation center, aquatics, or rental property operations management, as appropriate to the position;
• Knowledge of fiscal record keeping and inventory procedures;
• Knowledge of group work methods and activity facilitation;
• Knowledge of aquatics, grounds maintenance, horticulture, agriculture, cultural, or historic resources, or other specialized area as appropriate for the duties of the position;
• Ability to motivate and supervise staff and volunteers;
• Ability to prepare clear, concise financial and administrative reports;
• Ability to administer budgets;
• Ability to plan, develop and administer recreation programs or community activities;
• Ability to use a personal computer, applicable software and peripheral equipment;
• Ability to develop and implement sound management practices;
• Ability to conduct training programs;
• Ability to maintain effective relationships with staff, citizen groups, and the public;
• Ability to work independently using sound judgment in the execution of the position's duties;
• Ability to communicate effectively, both orally and in writing.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)
Graduation from an accredited four-year college or university with a bachelor's degree in recreation and park management, therapeutic recreation, or other closely related field; plus, two years of progressively responsible experience in park or recreation services related work, as applicable to the position.

PREFERRED QUALIFICATIONS:
At least 3 years in the golf course facility, public or private. At least 2 years in supervising or managing a food & beverage operation. Proven experience in recruiting, training, and managing a seasonal staff of 5+ employees.

CERTIFICATES AND LICENSES REQUIRED:

• Driver's License (Required)
• CPR/First Aid (Required within 6 months)

NECESSARY SPECIAL REQUIREMENTS:
All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

The appointee to this position must submit to a criminal background check, child protective services registry check, and driving record check to the satisfaction of the employer.
PHYSICAL REQUIREMENTS:
Ability to lift less than pounds 50 pounds. Ability to walk and stand for extended periods of time. Ability to traverse uneven terrain. All duties may be performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview; may include exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314.