Manager, Monitoring Services

May 15, 2022
Jun 14, 2022
Full Time
Manager, Monitoring Services

US Remote Worker

The Emmes Company, LLC ("Emmes) is a global, full-service Clinical Research Organization dedicated to excellence in supporting the advancement of public health and biopharmaceutical innovation. We believe in the power of truth, so much so that we named our company Emmes, which means truth. Through decades of experience we have learned that collaborative relationships thrive and human health benefits when truth is our compass.

Our "Character Achieves Results" culture is driven by five key values that guide our actions in the way we conduct research and distinguish us as an organization: Integrity, Agility, Passion for Excellence, Collaborative Partnerships and Intellectual Curiosity. We are a trusted partner to clients who share our passion for improving public health in a world of ever-changing scientific research.

If you share our motivations and passion in research, come join us! You will be joining a collaborative culture that empowers every Emmes employee — from entry level through top executive — to contribute to our clients' success by sharing ideas openly and honestly.

Primary Purpose

The Manager, Monitoring Services is responsible for the line managmeent of Monitoring Services staff (Clinical Research Associates [CRAs] and In-House CRAs), inclusing professional development, performance management, mentoring, coahcing, and resourcing CRAs effectively to projects. Up to 25% travel is estimated for this role. There may be travel between corporate locations and travel as needed to perform CRA Assessment Visits.

  • Provides leadership for CRAs through mentorship and coaching
  • Conducts and tracks CRA training and evaluates performance on the on-site assessment
  • Performs on-site or remote perdormance assessments of the CRAs
  • Facilitates CRA transfer onto project work from orientation
  • Manages and approves timesheets, expense reports, and leave requests
  • Conducts performance appraisals at designated intervals; provides feedback of successes and opportunities for growth and development
  • Addresses employee relations issues and resolves problems
  • Works with resourcing managers to review contract/proposal and state of work (SOW) to ensure proper staffing on project
  • Ensures study timelines and deliverables are met by CRAs, including monitoring visit frequency, monitoring visits deliverables (memoranda and reports) submission/approval timelines, and submission of expense reports per the project SOW, Emmes SOPS, and the site monitoring plan (SMP) as applicable
  • Liaises with clinical operations members and project leadership in support of client/sponsor as needed
  • Paeticipates in department ad Corporate initiatives
  • Identifies new professional development or therapeutic training opportunities

  • Bachelor's degree, preferably in a scientific discipline or equivalent experience
  • Minimum 3 years progressive Clinical Research Experience, including experience as a CRA
  • Personnel management highly desired
  • Ability to travel up to 25%
  • Strong technical/analytical skills to identify and solve problems. Adaptable to a dynamic environment
  • Excellent oral and written communication skills for effectively interfacing with all levels of management and departments within the company
  • Strong organizational skills in order to maintain a high level of productivity, innovation, and priority-setting in order to complete assignments on-time and on-budget
  • Expertise in regulatory obligations for a Clinical Research Associate and relevant ICH guidelines
  • Self-motivated and high attention detail required
  • Ability to collaborate with internal and external colleagues and work well in team-oriented setting
  • Ability to work remotely with a high degree of independence
  • Skilled in data management/computer proficient in Microsoft Office

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
  • Unlimited Approved Leave

  • Tuition Reimbursement

  • 401k & Profit Sharing Plan
  • Work From Home Anywhere in the US

  • Maternal/Paternal Leave

  • Casual Dress Code & Work Environment


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Find us on LinkedIn - The Emmes Company, LLC

The Emmes Company, LLC is an equal opportunity affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

Emmes is a federal government contractor and requires all employees to be fully vaccinated against COVID-19, to the extent permitted by applicable law. Individuals with medical conditions or sincerely religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

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