Collections Specialist

Robert Half Accountemps
Baltimore, MD
May 12, 2022
May 15, 2022
Full Time
Description You may be excited about Robert Half's new opportunity with a growing company, if you are an experienced Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist position in the Baltimore, Maryland region is a long-term contract / temporary opportunity. If you are determined to succeed and are looking for a new opportunity, contact us today!Your responsibilities in this role- Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries- Head all billing and reporting activities in response to deadlines- Abide by all Federal Fair Credit Reporting Act rules and regulations- Maintain and update customer files to sustain data integrity- Take care of inbound and outbound collections calls and correspondence- Document all customer payments to the right reports- Guarantee payments are processed- Identify delinquent customer accounts through various means, eg skip-tracing, written correspondence, phone contact, and making arrangements for payment- Accurately process bankruptcy filings when received Requirements - Prior experience using accounting software- AA or BS/BA in Accounting preferred- Excellent communication and organizational skills- Proven knowledge of commercial collections- Knowledge of CRM- Well-founded grasp of billing- Comprehensive knowledge of consumer collections- Accounts Receivable (AR) experience preferred- Deep understanding of SAP- Experience with Microsoft Excel- 3+ years of prior high volume collections experience- Ability to survey and make decisions regarding customer accounts Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for US job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. (C) 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

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