eDiscovery Systems Engineer

Washington, DC
May 12, 2022
May 15, 2022
Full Time
Overview: Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com. Responsibilities: Guidehouse is recruiting eDiscovery System Engineers to outwit complexity and be a part of our fast-growing litigation and investigation support practice. Every organization today faces complexity across multiple levels on a frequent basis. And navigating these challenges and opportunities demands more than the one-dimensional maps, tools or solutions of the past. You need a guide with an understanding of your industry and the proven experience to navigate the changing terrain ahead. Join our team supporting the Department of Justice and guide our customers through the complexities associated with data proliferation and the growing technical and legal challenges of eDiscovery. The eDiscovery Systems Engineer:Supports eDiscovery Review and Analysis platforms, such as Veritas eDiscovery Platform (Clearwell) and Relativity, performing Engineer/Administrator services in support of electronic discovery including the operations and maintenance of these platform. Ensures high availability and routine operation and maintenance of these systems, including training and developing standard operating procedures, identify innovative approaches to leverage technology in support of repeatable and defensible eDiscovery workflows, weekly/ monthly maintenance, and incident response. Systems are deployed on physical and virtualized servers, have geographically separated data centers for Continuity of Operations, massive amount of attached storage and requires a wide range of supporting tasks, including but not limited to: Participate in teleconferences or technical meetings to review, educate, and support program objectives;Process storage requests, migrations, and decommission tasks; Monitor failed system components and coordinate vendor and intra-agency support (L2-L4);Research and recommend innovative, and where possible automated approaches for system administration tasks. The eDiscovery Systems Engineer has a sound understanding of accompanying enterprise services, such as MS365 Core and Premier Discovery. Qualifications: The following qualifications are REQUIRED to be considered for this role:Active Top Secret clearance required.At least 4 years of systems engineer/administrator experience; and 2 years of previous experience in architect and design of complex high available systems. Possess at least 3 years of experience supporting eDiscovery Review and Analysis platforms such as Veritas eDiscovery Platform, Relativity, or equivalent. Experience as systems administrator supporting Microsoft Windows Server 2012/2016/2019 in large physical and virtual infrastructures. Full understanding of DNS, WINS, DHCP and LDAP compliant directories; strong knowledge of IT infrastructure and network architecture.Strong oral and written communication skills, particularly to translate legal requirements to technical requirements. The following experience/education/knowledge is PREFERRED for this role:Knowledge of VMWare administration and tools;Strong understanding of virtualization concepts, deploying systems and payloads to AWS or Azure is a plus. Working knowledge of Enterprise IT systems, such as MS Exchange, Enterprise Vault, file servers, and SharePoint. Ability to work independently with high level of initiative and excellent troubleshooting skills; while maintaining and fostering collaboration across the team and enterprise stakeholders. Demonstrated understanding of Continuity of Operations (COOP) and disaster recovery strategies. Ability to research and recommend innovative system design to build effective and efficient processes that meet and grow with the mission. Strong skills with researching and resolving tier 2 and tier 3 customer support; ability to train end-users on the best practices and use of supported platforms. Strong understanding of scripting languages, such as PowerShell, Perl, or Python. Strong communication skills and abilities to participate in technical meetings to review, provide education, and support program objectives. Demonstrated experience with ESI collection tools and/or eDiscovery Platforms (Clearwell, Relativity or equivalent) to facilitate Identification, Analysis and Production of ESI in support of civil and/or criminal matters;Familiarity with end-to-end lifecycle management of litigation support matters;Ability to provide ad hoc support to end users of the electronic discovery review platform repository. Additional Requirements: The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described. Disclaimer: About GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Rewards and BenefitsGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare Program

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