Senior Product Manager, Online Fundraising & Engagement (NGP VAN)

Washington, DC
May 12, 2022
May 15, 2022
Full Time
Overview: Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. NGP VAN, together with ActionKit and Mobilize, delivers leading technology to Democratic and progressive campaigns as well as nonprofits. Our parent company, Bonterra, was formed by bringing together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions and their respective entities to form the second-largest and fastest-growing social good software company in the world. This collaboration will help NGP VAN accelerate enhancements in our platforms and continue to drive our top three areas of focus: reinforcing the core, committing to innovation, and helping lead in the Democratic ecosystem. We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers. Responsibilities & Requirements: Our Product Managers combine a passion for discovery efforts, a desire to constantly engage with clients, leadership skills to drive change for our clients, quantitative skills to measure impact, and presentation skills to evangelize their visions. We progress beyond a myopic focus on "what to do today" towards "what we need to build for tomorrow." The impact of our work empowers social good organizations, funding organizations, social change nonprofits, and political candidates whose goals are to help those who need it most, and our products must live up to those critical customer missions every day. The Product Manager role will be responsible for developing critical online fundraising and engagement capabilities. Organizations and campaigns, big and small, must be able to quickly and effectively adopt best-in-class solutions that will ensure their teams can succeed at running optimized, targeted, multi-channel digital campaigns that drive results and increase fundraising and engagement. This position carries a great deal of influence by building and fostering trust among team members, clients, and stakeholders. Understanding our clients' perspectives, goals, and processes to determine how our software can empower them will be critical to their success and ours. Who You Are:CuriousCollaborativePassionate about solving problemsOptimistic advocate What You'll Do:Create and evangelize a vision that delivers valuable and usable capabilities to our clients within our software platformDeliver a roadmap that focuses on how we help our clients effectively raise money and engage with supporters online, enabling them to win elections and drive social changeLead a talented, driven, collaborative scrum team towards delivering your roadmap. Incorporate team feedback while you aim to deliver the best capabilities for our clients. Exercise your strong prioritization and communication skills to build consensus Work hand-in-hand with your fellow Product Managers and broader cross-functional teams to ensure we are delivering a cohesive and consistent platform strategy together; don't work in a siloLead discovery efforts directly with current and prospective clients, gathering feedback and insights that help drive your vision and roadmap. These include win-loss calls, user groups, customer advisory board calls, and direct client interviewsIncorporate feedback from other departments in the company, ensuring you understand the impact of our decisions on the business as a wholeMeasure and present the impact of your team's work directly to the leadership team, quantifying the value of your progress and adjusting based on new data Ideal Requirements:3+ years of experience in software product management within an Agile environment preferred Understanding of how non-profits and/or campaigns engage in digital marketing, fundraising, and advocacy strongly preferredFamiliarity using NGP VAN or EveryAction is a plus, but not a necessityExcellent time management skills and ability to manage deadlines in a fast-paced environmentWelcoming attitude to receiving and adapting to feedback from both users and internal stakeholders, building stronger products as a resultStrong leadership skills that ensure everyone is driving toward the product goals together and bought-in to your visionExperience using data and an experimental approach to inform design and product decisionsStrong communication and presentation skills used for presenting internally to leadership team members as well as running client discovery sessions such as user groups and product demosDemonstrated ability to collaborate with multiple functional areas of business - engineering, design, finance, sales, and marketingDemonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative About Us: Our Culture: Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community. Some of our comprehensive and competitive benefits include: Generous PTO policyEquity for ALL regular, full-time employees from individual contributors to management - share in our success! Up to 15 paid company holidays including some commemorating social justice events and self-carePaid volunteer timeResources for savings and investmentsPaid parental leaveHealth, vision, dental, and life insurance with additional access to health and wellness programs.Opportunities to learn, develop, network, and connectWhen we can-company-sponsored events and swag!!

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