Principal Communications Associate (Remote Eligible)

Capital One
McLean, Virginia
May 13, 2022
May 21, 2022
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Principal Communications Associate (Remote Eligible)

Would you like to be a part of a talented team who brings the organizational strategy to life in Card Technology? We are looking for a Principal Communications Associate who is obsessed with inspiring change through innovative experiences and storytelling. Capital One is looking for an energetic, creative and strategic communication professional to join our Card Technology Chief of Staff team. The Principal Communications Associate will drive executive level internal communications for the CTO and Premium Products and Experiences organization, which is rapidly growing.

What You'll Do:
  • Drive the executive communications strategy that will bring the CTO and Premium Products and Experiences narrative to life through creative storytelling and engaging experiences including executive-led meetings (virtual or in person), digital/video storytelling, executive level communications and special projects
  • Manage key partnerships, including interacting and communicating with stakeholders across all levels to inform and influence outcomes
  • Plan and prepare effective, thoughtful and engaging internal communications that educate, inform, connect with and inspire leaders and employees, including development of talking points and reviewing/preparing presentations
  • Demonstrate strong critical thinking and excellent problem solving skills with the ability to pivot in real time and provide clear recommendations in an ever-changing environment
  • Provide counsel and lead thoughtful change management communications in support of the business
  • Ensure communications are viewed through the lens of Diversity, Inclusion and Belonging, including consulting leaders and engaging enterprise experts, tools and resources as needed
  • Evaluate performance for communications based on key metrics and recommend refinements to communications strategies, messaging, and channels/forums
  • Partner with and influence internal partners as needed in the best interests of the business and associates

Team Information:

On the Chief of Staff team, you will be working with key executives and the extended leadership team to understand areas of need to build a sustainable communication strategy designed to share the vision of the organization as well as engage, empower and inspire associates.

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:
  • Bachelor's degree
  • At least 3 years of experience in one or more of the following: corporate communications, multi-channel marketing, internal business communications or leading organizational change
  • At least 3 years of experience in communication projects
  • At least 3 years of experience in planning, execution, and analysis of marketing programs
  • At least 3 years of experience in managing output from teams

Preferred Qualifications:
  • Bachelor's degree in communications, marketing/public relations, English or journalism
  • 3+ years of experience managing multiple projects simultaneously
  • 1+ years of experience with executive-level clients
  • Experience working effectively with multiple constituents, including peers, executive management, senior management
  • 1+ years of experience working with a technology-oriented company

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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