Program Manager (Director, Field Coordination Programs)

Washington, D.C
May 12, 2022
May 20, 2022
Full Time

  • Responsible for the development, coordination, and planning of activities related to special field and agency programs, including mediation/ADR; no-cost outreach and education to the public and employers; and national training/staff development.
  • Serves as the expert advisor to the Director of Office of Field Programs (OFP) on all program areas under the FCP umbrella, providing guidance on a broad range of complex program, policy, procedural, personnel and management matters.
  • Leads the integration of FCP programs, which cross organizational and programmatic lines, into the activities of other Headquarters and field offices.
  • Recommends proposed changes in policies and procedures based on operating experience of the specific program area in order to achieve the most efficient, effective and economical functioning of the program.
  • Coordinates the agency's National Mediation Program to ensure appropriate monitoring and management of the program, nationwide consistency in activities and procedures, and effective utilization of resources.
  • Leads the agency's no-cost outreach and education programs to ensure that information about EEOC laws and procedures is timely and effectively provided to the public, employees, advocacy groups, employers and groups that represent them.
  • Collaborates with other agency offices on programmatic enhancements and internal customer service and service to the public.
  • Attends and represents OFP in meetings and conferences involving the various program areas, visits field offices as necessary to assess operational and enforcement activities and identify necessary changes.


Conditions of Employment

  • U.S. Citizenship
  • Suitable for Federal government as determined by background investigation
  • Newly appointed SES members must serve a 1-year probationary period
  • Public Financial Disclosure (OGE-278 filing within 30 days is required)
  • Required to apply and maintain a government travel card.


As a basic requirement for entry into the SES, you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Executive Core Qualifications (ECQs) and the Technical Qualifications (TQs) listed under "How You Will Be Evaluated." Typically, experience of this nature will have been gained at or above the GS-14/15 grade level in the Federal service or its equivalent with state or local government, the private sector, or non-governmental organizations.

To meet the minimum qualifications for this position, you must possess all of the mandatory Executive Core Qualifications and Technical Qualifications listed below. These qualifications would typically be acquired through education, experience, and training which reflect progressive development and achievement in managing a comprehensive business program in a complex organization. An individual's total experience and education must demonstrate the ability to perform the duties of the position. Applicants must meet all of the qualification requirements by the closing date of this announcement.

Senior Executive Core Qualifications:

ECQ1 - Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking and Vision.

ECQ2 - Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others and Team Building.

ECQ3 - Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risk. Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Creditability.

ECQ 4 - Business Acumen: The ability to manage human, financial and information resources strategically. Leadership Competencies: Financial Management, Technology Management and Human Capital Management.

ECQ 5 - Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Influencing/Negotiating, Oral Communication, Partnering and Political Savvy.

NOTE: Responses to ECQs must not exceed 10 pages typed in 12-point font.

Technical Qualifications (TQ):
In addition, all applicants must submit a written narrative response to the following TQ(s). Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc.

1. Demonstrated extensive knowledge of Title VII of the Civil Rights Act of 1964, as amended(Title VII), the Age Discrimination in Employment Act of 1967 (ADEA), the Equal Pay Act of 1963 (EPA), the Pregnancy Discrimination Act of 1978 (PDA), the Americans with Disabilities Act of 1990 (ADEA), and the Genetic Information Nondiscrimination Act of 2008 (GINA).

2. Demonstrated senior-level experience in developing, coordinating, and planning activities related to special field and agency programs, including ADR, no-cost outreach and education to the public, national training development initiatives, contract administration and management of the Revolving Fund.

3. Demonstrated executive leadership in supervising and managing effective and efficient operations to plan, organize and recommend the allocation of resources to support complex, innovative national programs.

NOTE: Responses to TQs must not exceed 2 pages per TQ, for a total of 8 pages.

For detailed guidance on ECQs, applicants are strongly encouraged to review the Office of Personnel Management's Guide to Executive Qualifications at

Example of ECQ statements are available at

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious, spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


There are no education requirements for this position.

Additional information

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

Background Investigation: This position requires that a background investigation be conducted and favorably adjudicated in order to establish security eligibility.

FinancialDisclosure: This position is covered under the Ethics in Government Act, which requires comprehensive financial disclosures from employees. The appointee will be required to file a Public Financial Disclosure Report (OGE-278), within 30 days after his/her appointment, and then annually thereafter.

Qualifications Approval: Persons newly selected for career appointment to the Senior Executive Service must have their Executive Core Qualifications approved by an Office of Personnel Management Qualifications Review Board.

Direct Deposit: All Federal employees are required by P.L. 104-134 to have federal payments made by Direct Deposit.

False Statements: If you make a false statement in any part of your application, you may not be hired, you may be fired after you begin work, or you may be subject to fine, imprisonment, or other disciplinary action.

Privacy Act - Privacy Act Notice (PL 93-579): The information requested here is used to determine qualifications for employment and is authorized under Title 5 U.S.C. 3302 and 3361.

Selective Service: Male applicants born after 12/31/1959, who are required to register with the Selective Service under section 3 of the Military Selective Service Act, must be registered (or must have registered at the time they were required to do so) in order to be eligible for appointment. For more information, visit the SELECTIVE SERVICE SYSTEM web site at .

Veterans' preference: Is not applicable to positions in the Senior Executive Service.

The Equal Employment Opportunity Commission provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify Jennifer Blank, the servicing Human Resources Specialist, either by e-mail at or by telephone at 202-921-3090. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-877-8339.

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factor.

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