Quantico, Virginia
May 12, 2022
May 20, 2022
Full Time

Summary of Duties: Incumbent performs a wide range of cleaning tasks using industrial type equipment in an assigned block of occupant quarters and common areas and provides numerous types of customer service. These will include but not be limited to the following: In quarters, cleaning will include making beds and changing linen, cleaning bathrooms including toilets, floor showers and tubs; washbasins, mirrors and walls, dusting, sweeping, vacuuming, mopping, cleaning ashtrays, emptying trash cans, and other related duties as assigned. Required to wax and polish hardwood furniture; clean lacquer furniture; and shampoo upholstered furniture in rooms and common areas. Kitchen area, cleaning includes; cleaning the refrigerator, to include defrosting, cleaning stoves, microwaves, washing dishes (pots, pans, glasses, etc.), range hood, wiping down cabinets, stocking amenities, separate trash (example: following the state law on proper disposal of aluminum cans/paper), and empty irons. Common area duties will include cleaning public toilets, sweeping, mopping, waxing and buffing, or vacuuming all hallways, lounges, lobbies, stairways, and common kitchen. Will be required to empty large trashcans (weighing up to 40 lbs) from public areas and take trash to the dumpster containers located as much as 300 feet from the building; quarterly shampooing of carpets and cleaning windows inside and out. Incumbent also takes inventory of the furnishings daily, replaces light bulbs as needed in table/floor lamps, and reports all maintenance discrepancies to supervisor. Required to read housekeeping checkout reports to determine daily workload. Strong cleaning solutions and ladders are used in performing the above duties. Will maintain the stock level of consumable janitorial supplies by ordering needed replacements at the proper time from the central supply office, or supervisor. Responsible for inventorying, ordering and stocking amenities in assigned rooms on a daily basis. Responsible for inspecting assigned guestrooms for completeness upon checkout of guests. Responsible for daily room inventory. Responsible for reporting all missing, damaged or destroyed property immediately to supervisor. Turns in all lost property found on premises to office.

Will perform miscellaneous duties to include reporting unauthorized visitors or other suspicious incidents to supervisor, assisting with working parties, moving heavy items of furniture and supplies/ equipment, making adjustments and minor repairs on the industrial type equipment used. Required to meet and deal with guest effectively including protocol personnel and high echelon clientele and foreign officers. Will provide additional service when requested or refer guest to the appropriate department. The incumbent will remain in assigned work area during normal working hours. Must have a valid driver's license to operate company vehicles to be transported from one work place to another.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Uses required safety equipment, and observes safe work procedures.

May be assigned to any Lodging Division facility on a temporary or permanent basis as needed. May be required to work a fluctuating work schedule to complete the mission to include nights, weekends, and holidays. Performs other related duties as assigned.


Conditions of Employment

  • See Duties and Qualifications



Skills and Knowledge: Must be able to work independently. Ability to handle all aspects of rooms assigned, including but not limited to: Inventory and restocking of supplies and amenities. Knowledge of proper usage of common cleaning tools, cleaning agents and industrial type vacuum cleaners, carpet cleaners and buffers, preferred. Must be able to identify and call in for repair all maintenance problems; alert management when problems concerning guest treatment of quarters occurs; makes independent decisions regarding property and supplies in rooms such as stained furniture, carpets, damaged linen and supplies. Must be able to read signs, follow written and oral instructions.

Responsibility: The immediate supervisor will furnish general and technical instructions, training, and be available for assistance when required. The work is performed independently according to established policies, practices, and procedures. Work is spot checked to adherence to instructions, completeness, quantity and quality.

Physical Effort: Work requires constant standing, bending, stooping, reaching and lifting of objects. Climbs ladders and operates industrial equipment. Frequently pushes carts loaded with dirty laundry or waste paper and trash. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance.

Working Conditions: Work is normally performed indoors under normal conditions, some duties required may be outside and will expose incumbent to heat, cold, and varying types of weather. Exposed to vibration from heavy equipment, possibility of cuts, scrapes, bruises, strains, sprains, and skin irritations from strong cleaning solutions. Care is required to avoid injuries when working on ladders.

MISSION ESSENTIAL STATUS: This position is designated "Mission Essential". In the event of severe weather, conditions or other such emergency type situations (nature or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

CONDITION OF EMPLOYMENT: Per E.O. 14043, selectee(s) must be fully vaccinated for COVID-19 by 11/22/2021 or date of employment (which ever comes later) except in limited circumstances where an exception is approved due to a disability or sincerely held religious beliefs.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.



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