Sr. Associate, Technical Product Owner, Small Business Card

Capital One
McLean, Virginia
May 06, 2022
Jun 05, 2022
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Sr. Associate, Technical Product Owner, Small Business Card

Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic growth and prosperity. For Capital One's Small Business Credit Card (SBC) organization, we aspire to be the leading small business purchasing program in the United States. This is supported by our passion to help small businesses succeed. We are focused on growing new accounts and spend potential, delivering undeniably great products and services. We are investing in products and services built for heavy spending small businesses, enhanced data capabilities, and business-grade marketing and distribution.

Small businesses have unique spending needs and sometimes great opportunities come along that require them to amp up their spending quickly, well beyond a traditional credit limit. The team recently launched a new No Preset Spending Limit (NPSL) Charge Card (Pay in Full) product that adjusts with the business' needs in order to give them the spending capacity they deserve without being constrained by traditional credit limits. This is where you come in! As the product scales up, you will help build a short-term lending capability on the product to give our customers peace of mind and confidence to spend on our product.

What makes this role a unique growth opportunity:
  • Solve a big unmet need for SBOs
  • Build a completely new capability (0 to 1 problem), including the E2E customer experience
  • Develop hypotheses and testing plan to maximize desired outcomes
  • Opportunity to familiarize with back-end technology and services across card, which are the backbone of how we build new capabilities and solve customer problems
  • Opportunity to scale our capabilities and features to other products across Capital One

What you will do:
  • Create strategy and roadmap for the product
  • Manage tech team(s)
    • Roadmap & Sprint Planning
    • Attend all ceremonies
    • Identify dependencies & coordinate across partner teams
    • Provide leadership updates
  • Work closely with business, tech, design, and marketing teams to continuously refine intent and ensure we are building the best possible capabilities to meet our customer needs and business objectives
    • Connect and build on platforms across the Capital One ecosystem
    • Iterate on UI and new functionality
    • User Testing
    • Incorporate feedback from analytics
    • Develop KPIs and testing plans

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:
  • Bachelor's degree in computer science or engineering
  • 1+ years translating business strategy or analysis into digital products
  • 1+ years of experience working on core product platforms powering digital experiences
  • 1+ years working with cross functional teams as a product owner in an agile development process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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